Summary
Overview
Work History
Education
Skills
Specialized Experience
Timeline
Generic

Nathaniel Eshbaugh

Gaithersburg,MD

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience

Work History

Apheresis Technician

American Red Cross Blood Donation Center
Rockville, MD
03.2024 - Current
  • Gained expertise in handling equipment to procure various blood products, such as whole blood, platelets, plasma, and red blood cells.
  • Verified patient information, and accurately labeled and documented specimen containers.
  • Participated in ongoing training and education to stay current with phlebotomy techniques and best practices.
  • Performed vital assessments, including pulse, blood pressure, temperature, and hemoglobin levels.
  • Prepared and packaged specimens for courier transport.
  • Provided consistent, high-quality service to customers daily.
  • Ensured donor safety by maintaining accuracy and vigilance during long workdays.
  • Preserved sterile environment to guarantee donor comfort, coworker safety, and personal well-being.
  • Served at different donor centers in

40-45hr/wk

Shift Supervisor

LEGO
Bethesda, MD
12.2023 - 03.2024
  • Prepared reports summarizing findings from associate performance evaluations.
  • Assigned tasks to team members based on their strengths and skill sets.
  • Coordinated with other departments to ensure smooth workflow between shifts.
  • Completed opening and closing duties to facilitate business operations.
  • Performed cash-handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Provided customer service by answering incoming calls and responding to inquiries.
  • Uses Workday, Zipline, and Microsoft Excel to complete tasks.

20hr/wk

Barista Trainer

Starbucks
Montgomery Village, MD
08.2019 - 03.2024
  • Delivered superior service quality to reinforce corporate reputation.
  • Instructed staff in customer interaction techniques, order fulfillment processes, and area maintenance tasks.
  • Delivered exceptional guest experiences with enthusiastic greetings and attentive service.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Prepared and served coffee, espresso drinks, blended coffees, teas, and food items.

20-30hr/wk

Student Intern Lead

Taekwondonomics
Toa Payoh, Singapore
01.2023 - 03.2023
  • Acquired skills in strength-based leadership focusing on influencing and relationship building.
  • Evaluated existing programs and initiatives related to internships and identified areas of improvement.
  • Provided regular progress updates on planned events during strategic discussions.
  • Analyzed the latest trends in social media and martial arts schools, performing comprehensive market research.
  • Cultivated positive working relationships with both interns and management.
  • Created a functional website alongside fellow interns, despite lack of experience.

20hr/wk

Education

Bachelor of Global Management - Global Management: Int'l Business & Culture

Arizona State University
Tempe, AZ
05-2023

Associate of Arts - Humanities, Arts, Communications, And Languages

Montgomery College
Rockville, MD
12-2020

Skills

  • Adaptability and flexibility
  • Coaching and mentoring
  • Time management abilities
  • Problem-solving
  • Reliable customer service
  • Fast learner
  • Calm under pressure
  • Detail-oriented
  • Articulate
  • Team collaboration
  • Professionalism

Specialized Experience

  • Strong command of the English language, both written and spoken (native language).
  • Lived, Worked, and Studied in Singapore for three months (Early January 2023-Late March 2023)
  • Worked in various types of customer service for 10 years (2015-Present)
  • Worked and went to school with people from varied backgrounds regarding age, sex, sexual orientation, ethnicity, religion, and academic background.

Timeline

Apheresis Technician

American Red Cross Blood Donation Center
03.2024 - Current

Shift Supervisor

LEGO
12.2023 - 03.2024

Student Intern Lead

Taekwondonomics
01.2023 - 03.2023

Barista Trainer

Starbucks
08.2019 - 03.2024

Bachelor of Global Management - Global Management: Int'l Business & Culture

Arizona State University

Associate of Arts - Humanities, Arts, Communications, And Languages

Montgomery College
Nathaniel Eshbaugh