Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Specimen Processor
Pathology Reference Laboratory
San Antonio, Texas
12.2024 - Current
Recorded specimen data into laboratory information systems accurately and efficiently.
Performed various administrative tasks including filing, scanning documents.
Met quality control standards by examining specimens for adequacy and appropriateness.
Labeled and numbered specimens for accurate recordkeeping and blind testing.
Processed hematology and chemistry samples.
Prepared specimens for in-house testing and for transport to off-site to reference laboratories.
Team lead, delivery driver, and warehouse worker
Kroger
San Antonio, TX
08.2022 - 10.2023
Reviewed existing systems and procedures regularly, suggesting ways they could be improved or optimized
Consistently delivered packages with exceptional accuracy and timeliness, ensuring high customer satisfaction through reliable service and attention to detail
Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard
Proven ability to manage high-volume workflows, optimize route planning, and ensure timely and accurate deliveries
Developed and implemented strategies to improve delivery efficiency and customer satisfaction
Fostered a collaborative and positive work environment, encouraging team cohesion and morale
US Soldier
US Army
Fort Bragg, NC
08.2020 - 06.2022
Directed team efforts to meet project objectives, ensuring timely completion of tasks through diligent oversight and skill acquisition
Fostered a culture of punctuality and commitment, exemplifying and instilling a strong sense of responsibility in team settings
Provided guidance and training to new team members, ensuring seamless integration and understanding of their roles within the unit
Operated and maintained a variety of advanced military equipment and vehicles, ensuring peak functionality and adherence to safety standards
Trained and mentored junior soldiers, providing guidance on skills development, physical fitness, and professional growth, while fostering teamwork and cohesion
Managed logistical operations, including inventory management, transportation coordination, and supply chain logistics, ensuring readiness and efficiency
Worked under extreme stress and in high-risk situations, consistently maintaining focus, composure, and a commitment to mission success
Performed routine inspections and maintenance of equipment, ensuring operational readiness and minimizing downtime
Excelled in physical fitness training and health management, maintaining peak physical condition to meet demanding military requirements
Administrator, and supervisor
Basapel Cleaning Services
San Antonio, TX
01.2020 - 07.2020
Handled customer inquiries and complaints via phone, email, and in-person, providing exceptional service and resolving issues quickly to maintain client satisfaction
Coordinated scheduling and dispatching of cleaning teams, optimizing routes and ensuring timely service delivery for residential and commercial clients
Maintained inventory of cleaning supplies and equipment, placing orders and managing vendor relationships to ensure adequate stock levels
Developed and implemented office procedures to improve efficiency, including document filing, data entry, and the use of management software
Maintained compliance with local, state, and federal regulations related to health and safety standards in cleaning practices
Managed and updated company databases (CRM, client lists, employee records) for easy access and efficient communication
Cashier, and Team Lead
Mama Margie's
San Antonio, TX
02.2019 - 01.2020
Greeted customers and answered any questions they had about the store's products and services
Issued receipts, refunds, credits or change due to customers
Counted money in the cash drawer at the beginning of shift to ensure that amounts were correct and had sufficient change
Balanced daily transactions on a computerized point-of-sale system
Assisted customers over the phone regarding store operations, product information and order placement
Provided excellent customer service while promoting loyalty programs to increase sales potential
Delivered a high level of customer service to patrons using active listening and engagement skills
Trained new team members in cash register operation, stock procedures and customer services