Nathaniel Garrett
Sugar Land,TX
Summary
Experienced with managing client requests and addressing customer concerns efficiently. Utilizes effective communication and problem-solving skills to resolve issues promptly. Strong understanding of customer service principles and maintaining high satisfaction levels.
Effective at collaborating within teams and adapting to changing needs to ensure reliability and success. Valued for proactive approach, integrity, and ability to build lasting professional relationships.
Equipped with a strong willingness to learn, and poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
31
31
years of professional experience
Work History
Rep, PSC II
Conifer Health Solutions
08.1994 - Current
- Being an asset to the company by providing exceptional customer service and support.
- Frequently assisting in training colleagues from other departments on team-specific procedures and workflows.
- Increasing customer satisfaction by addressing customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Proactive in fostering a supportive work environment by offering help and sharing knowledge with team members.
- Willingness and flexibility to provide support in any area as needed.
- Developed and maintained positive departmental relationships and coordinated with team members to properly handle requests and questions.
- Greets customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Optimizing customer experience by effectively troubleshooting issues.
Education
High School Diploma -
Willowridge Senior Highschool
16301 Chimney Rock Rd, Houston, TX 7705305-1995
Skills
- Customer support
- Goal-oriented mindset
- Customer relations
- Data entry proficiency
- Staff training
- Records management
- Telephone reception
- Technical aptitude
- Multitasking Abilities
- Attention to detail
- Organizational skills
- Problem-solving
- Analytical thinking
Timeline
Rep, PSC II
Conifer Health Solutions
08.1994 - Current
High School Diploma -
Willowridge Senior Highschool
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