Summary
Overview
Work History
Education
Skills
Timeline
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Nathaniel Garrison

McAlester,OK

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques among other things.

Overview

5
5
years of professional experience

Work History

To Go Specialist

Chili's Restaurant
06.2023 - Current
  • Maintained clean, sanitary work station by removing trash, sweeping floors and wiping down countertops.
  • Operated cash register to accept cash, debit, and credit card payments from customers.
  • Answered to-go order phone calls, conveyed menu options over the telephone and accurately estimated time of pick up.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders, and refilling glasses.
  • Utilized POS system to receive and process food and beverage orders.

Retail Associate

Seattle Coffee Gear
07.2022 - 05.2023
  • Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
  • Stocked merchandise, clearly labeling items.
  • Helped customers complete purchases, and locate items.
  • Redirected customers to other respected brands and stores in our area if our store did not supply something they needed.
  • Greeted customers, answered questions regarding specific coffee machines, and suggested suitable options for their desired needs.
  • Increased says by 5%.

Allbirds

Retail Brand Ambassador
06.2022 - 05.2023
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Resolved problems, improved operations and provided exceptional service.
  • Helped guests find the exact shoe, clothing, or accessory that fits their personality and interest.
  • Worked with the rest of the retail team to complete other tasks necessary for the successful maintenance of the store, such as ringing up customers, involving exchanges and returns, and tidying and organizing the store, alongside cleaning the shoes on display.

Sales Associate

Kohls Department Store
04.2019 - 06.2022
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Managed Amazon returns, and exchanges.

Education

Associate of Arts - Communications

Foothill College
Los Altos, CA
05.2024

High School Diploma -

Mountain View Highscool
Mountain View, CA
07.2020

Skills

  • Quick Learner
  • Complaint Resolution
  • Detail Oriented
  • Flexibility
  • Customer Service
  • Cash Handling
  • Time Management
  • Telephone Skills
  • Computer Skills
  • Customer/Client Relations

Timeline

To Go Specialist

Chili's Restaurant
06.2023 - Current

Retail Associate

Seattle Coffee Gear
07.2022 - 05.2023

Allbirds

Retail Brand Ambassador
06.2022 - 05.2023

Sales Associate

Kohls Department Store
04.2019 - 06.2022

Associate of Arts - Communications

Foothill College

High School Diploma -

Mountain View Highscool

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Nathaniel Garrison