Summary
Overview
Work History
Education
Skills
Timeline
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Nathaniel Garrison

Vinita,Ok

Summary

Highly reliable and top-notch professional with exceptional customer service skills and a proven ability to build and maintain strong relationships. Demonstrates excellent communication, problem-solving, and multitasking abilities, ensuring client satisfaction and fostering long-term partnerships. Known for a positive attitude, adaptability, and a strong work ethic, with a commitment to delivering high-quality results in fast-paced environments.

Overview

5
5
years of professional experience

Work History

To Go Specialist

Chili's Restaurant
06.2023 - Current
  • Handled the entire to-go order process from initial customer interaction to final delivery, ensuring timely and accurate fulfillment of orders. Utilized point-of-sale systems to input and track orders.
  • Delivered high-quality service by efficiently managing to-go orders, ensuring accuracy, and providing a positive customer experience. Addressed and resolved customer inquiries and complaints with professionalism and efficiency.
  • Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
  • Assisted with bussing tables and cleaning up spills.

Retail Associate

Seattle Coffee Gear
07.2019 - 05.2023
  • Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
  • Stocked merchandise, clearly labeling items.
  • Helped customers complete purchases, and locate items.
  • Redirected customers to other respected brands and stores in our area if our store did not supply something they needed.
  • Greeted customers, answered questions regarding specific coffee machines, and suggested suitable options for their desired needs.
  • Successfully opened the store each morning, which included unlocking premises, conducting initial safety and cleanliness inspections, and preparing the environment for daily operations. Ensured all equipment and supplies were in place and functioning properly to facilitate a smooth start to the day.

Allbirds

Retail Brand Ambassador
06.2019 - 05.2023
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Helped guests find the exact shoe, clothing, or accessory that fits their personality and interest.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Worked with the rest of the retail team to complete other tasks necessary for the successful maintenance of the store, such as ringing up customers, involving exchanges and returns, and tidying and organizing the store, alongside cleaning the shoes on display.

Education

Associate of Arts - Communications

Tulsa Community College
Tulsa
05.2025

Skills

  • Complaint resolution
  • Goal-Oriented
  • Technology Proficient
  • Payment Collection
  • Time Management
  • BIlingual (ASL and English)
  • Problem Solving
  • Teamwork
  • Creative
  • Organized

Timeline

To Go Specialist

Chili's Restaurant
06.2023 - Current

Retail Associate

Seattle Coffee Gear
07.2019 - 05.2023

Allbirds

Retail Brand Ambassador
06.2019 - 05.2023

Associate of Arts - Communications

Tulsa Community College

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Nathaniel Garrison