Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Nathaniel Garrison

Dover,DE

Summary

Experienced and well-versed Bartender/Server with over eight years of experience serving food in busy restaurants and banquets. Adept at delivering first class service to all dining patrons, adding to the positive reputation of dining establishments. A high-energy individual, with the ability to multitask and work well under pressure. Extremely customer-focused and dedicated to maintaining restaurant and food industry standards. Knowledgeable and experienced in handling the responsibility of creating revenue for a company including: Pricing drinks, organizing events, and tracking inventory.

Overview

7
7
years of professional experience
1
1
Certification

Work History

BFGR Assistant General Manager

Big Fish Restaurant Group
10.2024 - Current
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.

BFGR Floor Manager

Big Fish Restaurant Group
06.2024 - 10.2024
  • Managed team of 10-15 employees to maintain smooth-running nightly operation
  • Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
  • Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Boosted employee morale by recognizing outstanding performances, resulting in higher productivity levels.

Bartender/Manager

1857 Jackson House
12.2023 - 06.2024
  • Handled the responsibility of acting as the only in-house manager of an entire restaurant
  • Gained experience handling money for servers/the company
  • Learned endlessly about mixology and making creative drinks
  • Had multiple personal recipes on several seasonal/specialty menus
  • Handled some inventory, drink pricing, budgeting, and the general business side of the company (with limited permission for certain things)
  • Created a strong relationship with ownership and the acting general manager

Restaurant Workera

Royal Prime Steakhouse
03.2022 - 03.2024
  • Gained majority of current restaurant working experience
  • Worked and functioned well under a well organized establishment
  • Learned the ins and outs of a high functioning company
  • Learned the steps of fine dining and how to create a high class experience for a guest
  • Learned to anticipate the needs of customers before being asked
  • Built strong relationships with management using strong work-ethic and having high amounts of dependability
  • Continue to learn and grow from those who know more, regardless of status within the restaurant.
  • Trusted with multiple different positions within the company including: Kitchen Expediter, Bartender, Server, Banquet Server, Dishwasher, Busser/Foodrunner.

Cashier/Cook

Chicken Now
05.2018 - 03.2021
  • First early career experience
  • Dealt with interviews and training new hires at 17-19 years old
  • Considered acting manager closer towards the end of my time at Chicken Now
  • Helped market on social media and create new ways of bringing revenue

Skills

  • Decision Making
  • Communication
  • Ability to Work in a Team
  • Excellent Customer Service
  • Leadership
  • Multitasking
  • Ability to Work Under Pressure
  • Fast Learner
  • Staff development

Certification

  • Professional Poker Dealing Certification, Poker Dealer School of Philadelphia - 4/7/25 - 5/1/25

Timeline

BFGR Assistant General Manager

Big Fish Restaurant Group
10.2024 - Current

BFGR Floor Manager

Big Fish Restaurant Group
06.2024 - 10.2024

Bartender/Manager

1857 Jackson House
12.2023 - 06.2024

Restaurant Workera

Royal Prime Steakhouse
03.2022 - 03.2024

Cashier/Cook

Chicken Now
05.2018 - 03.2021

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Nathaniel Garrison