Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 3 years of management performance.
Overview
7
7
years of professional experience
Work History
Area Manager
McDonald’s
01.2024 - Current
Conducted walk throughs of the kitchen performing verification and documentation of temperatures and ensuring temperatures are within established food safety regulations
Verified receipt of 450-line items bi-weekly and reported to the General Manager on adjusting the budget to meet supply demands of customers
Managed 25 crew members to include placement of personnel in positions of strengths and ensuring compliance with food health and safety regulations
Provided orientation to new employees by discussing benefits, paid time off, and procedures for redressing conflicts within the workspace
Ensured crew members followed opening procedures by setting up products for business while following food safety practices.
Restaurant Manager
Wendys
05.2023 - 11.2023
Conducted walk throughs of the kitchen performing verification and documentation of temperatures and ensuring temperatures are within established food safety regulations
Verified receipt of 200-line items bi-weekly and reported to the General Manager on adjusting the budget to meet supply demands of customers
Managed 20 crew members to include placement of personnel in positions of strengths and ensuring compliance with food health and safety regulations
Provided orientation to new employees by discussing benefits, paid time off, and procedures for redressing conflicts within the workspace
Ensured crew members followed closing procedures by cleaning and securing five deep fryers, three grills, and the storage of 40 refrigerated line items to be used the following day.
Maintained a 700 unit property that takes up 4 blocks
Handled damages from a cold snap (-50F)
Maintained grounds.
Collaborated with senior management to create and implement eviction processes and procedures.
Removed squatters from boiler rooms and vacant units
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Troubleshot equipment breakdowns and performed preventive maintenance.
Operated varied hand and power tools to complete repairs.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Inspected and maintained equipment to keep items in top working condition.
Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
Improved equipment functionality by conducting regular maintenance checks and repairs.
Installed new locks, door handles, and door closers.
Collaborated with team members to complete larger repair projects efficiently.
Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
Maintenance Supervisor
Lummi Indian Business Council (LIBC) Early Learning Center (ELC)
09.2021 - 10.2022
Oversaw three personnel on daily assignments and their placement between three facilities based on needs of the staff
Maintained monthly fire and safety regulations by overseeing the maintenance staff conduct fire drills totaling 11 drills and reported the results directly to the director of the ELC
Provided oversite on disaster drills on staff and clients to include active shooter drills and natural disaster scenarios reporting all pros and cons directly to the ELC director
Responsible for coordination of employee’s daily assignments, facility location and the approval of leave submission
Recognized supply demands by maintaining levels of consumables of the ELC utilizing the annual budget as set by the ELC director.
Freight Clerk
WinCo foods
11.2019 - 08.2021
Forklift Operator: Independently determine the design of bulk displays within the store
Coordinate the placement of 18 pallets nightly from tractor trailer into the receiving bay
Receive and compile special (bulk) orders from management to distribute to customers
Identify line items to be replenished and maintain adequate levels to increase sales
Coordinate with 11 vendors by transporting their products to the floor and assist in product placement within the shelves
Familiarize myself with the store layout and the location of each item to enhance the customer experience
Provide feedback to customers to the location of items when needed
Provide assistance to physically disabled customers by loading groceries into their cars.
Restaurant Shift Manager
Wendys
05.2017 - 10.2019
Conducted walk throughs of the kitchen performing verification and documentation of temperatures and ensuring temperatures are within established food safety regulations
Verified receipt of 200-line items bi-weekly and reported to the General Manager on adjusting the budget to meet supply demands of customers
Managed 20 crew members to include placement of personnel in positions of strengths and ensuring compliance with food health and safety regulations
Provided orientation to new employees by discussing benefits, paid time off, and procedures for redressing conflicts within the workspace
Ensured crew members followed closing procedures by cleaning and securing five deep fryers, three grills, and the storage of 40 refrigerated line items to be used the following day.
Education
High school diploma or equivalent -
Swansboro Highschool
Cape Carteret, NC
06.2019
Skills
Staff Management
Operations Management
Relationship building and management
Team Development
Staff Training and Development
Goals and performance
Controlling costs
Quality Assurance
Customer Service
Conflict Management
Leadership skills
Team Leadership
Timeline
Area Manager
McDonald’s
01.2024 - Current
Restaurant Manager
Wendys
05.2023 - 11.2023
Maintenance Technician
Asset living
10.2022 - 04.2023
Maintenance Supervisor
Lummi Indian Business Council (LIBC) Early Learning Center (ELC)