Nathaniel Hardy
Summary
Self-motivated professional with over 4 years of experience in the transportation industry, demonstrating strong organizational and leadership skills. Proficient in industry-leading methodologies and technologies, effectively managing customer and documentation needs. Proven ability to enhance operational efficiency and drive results in fast-paced environments. Seeking to apply my on-road and managerial experience in a challenging new role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
AI Safety Operator
Tesla
Tampa, Florida
05.2026 - Current
- Maintain accurate documentation and reporting of test results and operational events
- Follow strict safety protocols while operating vehicles
- Identify, document, and escalate anomalies according to established procedures.
- Collaborate with peers to ensure high-quality data collection
- Adapt quickly to evolving procedures, priorities, and testing requirements
- Perform pre-trip inspections to verify vehicle readiness and safety
Operations Management Trainee
Ryder
Tampa, FL
09.2024 - 03.2026
- Collaborated with multiple facets of the company to streamline logistics operations and communication.
- Directed shop technicians' workflow across multiple trucks.
- Led service employee optimization initiatives.
- Engaged with customers to arrange units for basic and federal truck inspections, notifying upon unit readiness for pickup.
- Collaborated with outside vendors to arrange repairs not feasible within shop
- Monitored units with external vendors to provide customers with timely updates throughout repair process
- Oversaw financial transactions for outside repair vendors by generating and processing purchase orders.
- Oversaw preventative maintenance for over 1,400 units.
- Handled customer calls, greeted arriving drivers at shop, and facilitated driver unit check-in process at kiosk.
- Synchronized efforts with emergency breakdown service team to appoint mobile technicians for immediate response to customer breakdowns on the road
- Support rental vehicle department in developing after-hours customer contracts.
- Tasked with generating, adjusting, and concluding repair orders.
- Participated in strategic planning meetings with senior leadership team members.
- Guided development of skills for new in-office team members
- Analyzed metrics to identify employee success and coaching opportunities
- Administered employee audits, ensured thorough follow-up regarding identified findings.
Over the Road Truck Driver
GBA Logistics
Athens, AL
07.2022 - 07.2024
- Managed the truck logbook by maintaining an accurate record of mileage, fuel purchases, and other expenses.
- Planned routes using GPS systems and maps for efficient navigation during long-distance hauls, revising the route as needed to circumvent areas that may cause delays.
- Provided brokers with real-time location updates by efficiently utilizing tracking apps such as TQL Dashboard, CarrierLink, and MarcoPoint.
- Established clear lines of communication with brokers, shippers, and receivers to provide timely load updates and accurate arrival time estimates by phone.
- Identified and troubleshot unexpected mechanical issues on the fly, saving the company from paying thousands of dollars for roadside repair.
- Loaded, secured, and unloaded cargo on trucks according to company policies.
Office Assistant
GBA Logistics
Athens, AL
05.2021 - 05.2022
- Maintained regular communication with truck drivers to track their whereabouts.
- Responsible for implementing the electronic logbook app on tablets used for the entire fleet of semi-trucks, and training drivers on the technology, resulting in seamless driver use.
- Created and continually revised spreadsheets for organized and efficient tracking of truck loads and their current locations, using Microsoft Excel.
- Assisted with the financial management of the company by reviewing drivers' mileage logs and expenses for truck maintenance, fuel, and repairs, and logging the information into QuickBooks accounting software.
Education
Bachelor of Arts - International Trade
University At Buffalo
Buffalo, NY07-2024
Graduation Certificate - Truck Driving
Buffalo Tractor Trailer Institute
Hamburg, NY06-2022
Skills
- Logistics coordination
- Workflow management
- Fleet maintenance
- Scheduling coordination
- Microsoft Office
- Operations management
Certification
- Class B Driver's License
Affiliations
- Playing casual pick-up basketball with LeBron James-level intensity
- Working on improving my chess skills beyond the novice level
- Being a proud dog dad to my 1 year old rescue puppy, Opal
Timeline
AI Safety Operator
Tesla
05.2026 - Current
Operations Management Trainee
Ryder
09.2024 - 03.2026
Over the Road Truck Driver
GBA Logistics
07.2022 - 07.2024
Office Assistant
GBA Logistics
05.2021 - 05.2022
Bachelor of Arts - International Trade
University At Buffalo
Graduation Certificate - Truck Driving
Buffalo Tractor Trailer Institute