Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Nathaniel Harvey

Beaumont,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

4
4
years of professional experience

Work History

Key Holder

Under Armour
Cabazon, California
07.2020 - Current
  • Tracked stock movement to ensure availability of merchandise for customers.
  • Provided customer service including cashiering, merchandising and restocking shelves.
  • Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
  • Monitored employee performance to ensure adherence to company policies and procedures.
  • Analyzed weekly reports on sales trends, labor costs, shrinkage rates to identify opportunities for improvement.
  • Replenished merchandise displays throughout the store as needed.
  • Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
  • Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.
  • Supervised employees by providing direction on tasks and expectations regarding customer service standards.

Computer Sales Associate

Best Buy
San Bernardino, California
10.2022 - 07.2023
  • Advised customers on purchasing decisions based on their individual needs and preferences.
  • Demonstrated knowledge of computer systems, components, peripherals and accessories to customers.
  • Answered store and merchandise questions and led customers to wanted items.
  • Trained and certified in Microsoft Office, and demonstrated knowledge of the program to customers for both business and personal use.

Mobile Expert

Best Buy
San Bernardino, California
10.2022 - 07.2023
  • Demonstrated the use of various applications on mobile devices such as email, messaging, music, photos.
  • Diagnosed software issues on mobile devices using troubleshooting techniques.
  • Tested mobile device hardware components such as cameras, displays, speakers and buttons for defects.
  • Developed strategies for promoting sales of mobile devices by creating promotional materials such as flyers or brochures.
  • Educated customers about their device's features and how to maximize its potential usage for productivity or entertainment purposes.
  • Assisted customers in setting up new devices and transferring data from old to new devices.

Geek Squad

Best Buy
San Bernardino, California
10.2022 - 07.2023
  • Ran diagnostics on customers' electronics and came up with solutions to fix the product.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Identified needs of customers promptly and efficiently.

Education

Some College (No Degree) - Information Technology

San Bernardino Valley College
San Bernardino, CA

Skills

  • Customer Service
  • Task Delegation
  • Training and mentoring
  • Workplace Safety
  • Daily Reporting
  • Store maintenance
  • Product Demonstrations

Accomplishments

  • Employee of the Month
  • Top Seller for the year'

References

References available upon request.

Timeline

Computer Sales Associate

Best Buy
10.2022 - 07.2023

Mobile Expert

Best Buy
10.2022 - 07.2023

Geek Squad

Best Buy
10.2022 - 07.2023

Key Holder

Under Armour
07.2020 - Current

Some College (No Degree) - Information Technology

San Bernardino Valley College

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