Summary
Overview
Work History
Education
Skills
Timeline
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Nathaniel Haynes

Cypress,TX

Summary

I have worked in multiple different environments and have been excellent in all forms of every one. Whether it is customer service, hands on installation, clientele communications, job planning, or directing materials to and from places, I have experience and would love to add more.

Overview

5
5
years of professional experience

Work History

Lead Install Technician

AG3 Solutions
02.2023 - Current
  • Delivered material to multiple job sites over long distances ranging from Texas to New Mexico.
  • Installed large aluminum systems on construction sites in all weather conditions.
  • Led small teams on different job sites in order to efficiently and effectively get the job done as fast and as safely as possible.
  • Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
  • Installed and configured new equipment and systems according to company standards.
  • Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
  • Maintained updated knowledge of all equipment, products, and services to properly educate customers.

Office Assistant

Uretek Icr
07.2022 - 02.2023
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained and updated office records, both digital and physical.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Used various CRMs to keep record of client information and job files.

Server

Lake Houston Brewery
05.2020 - 02.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Server/Host

Olive Garden Humble
06.2018 - 05.2018
  • I began at Olive Garden hosting and providing a welcoming experience to guests that walked into the Olive Garden restaurant
  • Under this position, I worked on communication with guests, employees, and managers to strategize how tables would be separated, sections would be split, and guests would be greeted by a server in an impressive time frame from greet to seat
  • I also kept the restaurant clean and helped bus tables under this time to ensure guests got the best experience in a clean environment
  • Once I became of legal age to get my TABC certification, I immediately started serving in February of 2019
  • Under this position I gained a lot of knowledge about wines, serving food, responsibly serving alcohol, and how to deal with high-pace and high-stress situations efficiently and expeditiously
  • In my serving position, I quickly became the #1 alcohol seller and top-rated server in the restaurant
  • Unfortunately, COVID happened and made business very slow and so I had to find another job in order to pay my bills and such.

Education

High School Diploma -

Summer Creek High School
Houston, TX
05.2019

Skills

  • Creative Solutions
  • Customer Service
  • Installation Planning
  • Client Retention
  • Assembly and Installation
  • Great Memory
  • Leadership

Timeline

Lead Install Technician

AG3 Solutions
02.2023 - Current

Office Assistant

Uretek Icr
07.2022 - 02.2023

Server

Lake Houston Brewery
05.2020 - 02.2023

Server/Host

Olive Garden Humble
06.2018 - 05.2018

High School Diploma -

Summer Creek High School

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Nathaniel Haynes