Summary
Overview
Work History
Education
Skills
Timeline
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Nathaniel Hicks

Austin,TX

Summary

Adept at navigating both city and non-city terrains, I significantly enhanced on-time deliveries at Alamo Driver by optimizing routes and fuel consumption. My punctuality, coupled with exceptional customer service, fostered positive client relationships. Skilled in GPS navigation and vehicle maintenance, I consistently ensure safety and efficiency in transportation.

Professional driver skilled in safe and efficient transportation, vehicle maintenance, and route planning. Strong focus on collaboration and adaptability, ensuring seamless operations and meeting changing demands. Known for reliability and excellent customer service, consistently delivering results.

Overview

14
14
years of professional experience

Work History

Driver

Waste Managment
06.2021 - 06.2022

Safely operates a heavy-duty truck to perform assigned duties on transfer routes.

Performs all duties as scheduled by route manager or Dispatch, assisting other company drivers as directed

Participates and cooperates in all scheduled training,briefings,and meetings as required by Route Manager.

Communicates customer request or issues to Dispatch or route manager

End Dump Driver

Dump and Go
08.2019 - 08.2021
  • Promoted a positive company image by maintaining a clean truck exterior while providing professional service during onsite interactions with customers or site personnel.
  • Assisted in training new end dump drivers about company policies, safety protocols, equipment usage, and route planning strategies.
  • Minimized environmental impact by practicing eco-friendly driving techniques such as reducing idling time and monitoring fuel efficiency closely.
  • Ensured compliance with all federal, state, and local regulations governing the transportation of goods by maintaining a current commercial driver''s license and medical certification.
  • Safely navigated through various road conditions including inclement weather events, construction zones, and traffic congestion to ensure on-time deliveries.
  • Increased productivity by optimizing haulage capacity per trip without compromising safety standards or regulatory compliance requirements.
  • Exercised good judgment when faced with unexpected situations on the road to protect cargo integrity and prevent accidents or damage to the truck or trailer.
  • Handled various types of materials, including construction debris, gravel, sand, and soil while adhering to specific loading and unloading requirements for each material type.
  • Demonstrated expertise in operating a variety of end dump trailers to accommodate different types of materials being transported.
  • Prevented accidents or damage to the truck or trailer by regularly checking mirrors, blind spots, and other areas before making any lane changes or turns.
  • Improved safety by conducting thorough pre-trip and post-trip inspections of the vehicle, identifying potential issues and ensuring their timely resolution.
  • Supported company objectives through consistent adherence to established safety guidelines, operational procedures, and customer service standards while performing daily tasks as an end dump driver.
  • Enhanced customer satisfaction by delivering materials on time and maintaining open communication with dispatchers and clients.
  • Maintained accurate logs of hours driven, mileage, fuel consumption, and expenses in compliance with Department of Transportation regulations.
  • Drove equipment from one site to another to deliver tools and complete jobs.
  • Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
  • Weighed materials or products to record weight or other production data on tags or labels.
  • Prevented waste when transferring materials between transport containers and processing equipment.

Cement Truck Driver

Alamo Driver
08.2018 - 08.2020
  • Increased on-time deliveries by efficiently planning and executing optimal driving routes for cement truck.
  • Optimized fuel consumption through careful route planning, reducing overall operational costs for the company.
  • Provided timely and accurate delivery updates to dispatchers, enabling efficient coordination with other drivers and ensuring seamless operations.
  • Contributed to a positive team environment by supporting fellow drivers in managing their workloads and providing assistance when needed.
  • Maintained a clean driving record and upheld the company''s reputation for professionalism in all interactions with customers, colleagues, and supervisors.
  • Upheld strict cleanliness protocols within the truck cab area, promoting a sanitary work environment free from distractions or hazards.
  • Safeguarded equipment longevity by performing regular maintenance checks and promptly reporting any mechanical issues to management for resolution.
  • Enhanced customer satisfaction by maintaining open communication with clients and promptly addressing any concerns or issues.
  • Enhanced overall job satisfaction for self and coworkers by actively participating in team-building events and fostering a positive work culture within the organization.
  • Ensured accurate delivery of cement products by diligently cross-referencing order specifications before each trip.
  • Developed strong working relationships with site managers, resulting in improved coordination during cement deliveries.
  • Reduced accidents and incidents by strictly adhering to local traffic laws and company safety guidelines while operating the cement truck.
  • Transported ready mixed concrete from plant to construction job sites in alignment with specifications.
  • Mapped and followed routes with GPS in alignment with strict timeframes.
  • Inspected, serviced and cleaned mixer truck and equipment, focusing on safety.
  • Inspect vehicles before and after use and troubleshot issues.
  • Followed safe vehicle operations procedures to protect team members and equipment from damage.
  • Maintained safety and efficiency with proper handling of tools, equipment and product.
  • Truck maintenance
  • Addressed complaints from customers in collaboration with managers and supervisors to maintain satisfaction.
  • Worked with production manager in timely delivery of concrete to key clients.
  • Commercial truck inspections
  • Cement Driver safety
  • Maintained clean and functioning agitator truck.
  • Valid Texas driver's license Cdl A
  • DOT expert
  • Power tool safety
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Completed routine maintenance on truck to keep in working order.
  • Inspected load security and checked for damages.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Checked shipping papers to determine nature of load and checked for presence of hazardous materials.

Pipeline Operator

City of Austin
08.2012 - 08.2017
  • Participated in relevant professional development opportunities like conferences or workshops focusing on industry trends and technological advancements.
  • Implemented innovative solutions to common challenges faced in daily operations by collaborating with coworkers and researching best practices within the industry.
  • Enhanced pipeline efficiency by conducting regular inspections and maintenance procedures.
  • Maintained strong communication channels between all stakeholders involved in the pipeline process, fostering teamwork and efficient decisionmaking.
  • Built positive relationships with regulatory agencies by maintaining open communication channels and promptly addressing any concerns they raised.
  • Documented pipeline activities, providing accurate records for future reference and analysis.
  • Ensured safety compliance with industry regulations and company policies, mitigating risks throughout the system.
  • Monitored inventory levels of essential supplies such as chemicals or spare parts used in pipeline operations; ordered replacements when needed.
  • Optimized pipeline flow rates by adjusting controls and coordinating with other team members to maintain optimal performance.
  • Contributed to an overall culture of safety and excellence within the organization through active participation in safety meetings, training sessions, and other related activities.
  • Assisted in budgeting processes for pipeline operations by providing input on necessary expenditures related to personnel, equipment, materials, or repairs.
  • Updated standard operating procedures as needed based on changes in technology or regulatory requirements, promoting continuous improvement within the organization.
  • Performed scheduled testing of valves, pumps, and other key components to ensure proper function and extend equipment lifespan.
  • Laid out materials for efficient project work.
  • Signaled equipment operators to align machinery.
  • Performed repairs on [Type] pipelines.

Operator Truck Driver

City of Austin
08.2011 - 08.2017
  • Developed expertise in operating various types of trucks, displaying versatility as an operator truck driver.
  • Maintained a safe driving record with consistent adherence to traffic laws and company safety policies.
  • pick up trash for residential
  • Adjusted to unexpected changes in scheduling or routing, maintaining composure under pressure.
  • Performed regular vehicle inspections for proactive maintenance, minimizing downtime due to mechanical issues.
  • Increased customer satisfaction by providing friendly, professional service during deliveries.
  • pick up debri as well yard trimming
  • Demonstrated knowledge of Department of Transportation regulations, ensuring compliance at all times.
  • Assisted in training new truck drivers, sharing best practices for safe operation and effective route management.
  • Secured loads using straps, chains, or other required equipment to prevent damage during transit.
  • Operated with safety and skill to avoid accidents and delays.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.

Water Treatment Plant Operator

City of Austin
08.2011 - 08.2017
  • Maintained accurate records of plant operations, including daily logs, maintenance reports, and regulatory documentation.
  • Adhered to EPA and OSHA regulations.
  • Enhanced water treatment efficiency by optimizing plant operations and conducting routine maintenance.
  • Improved overall water quality by monitoring key parameters, adjusting treatment processes, and managing chemical dosages.
  • Maximized operational efficiency through effective scheduling of personnel shifts according to workload demands.
  • Used hand tools and power tools to maintain, repair and lubricate equipment.
  • Monitored and adjusted controls to maintain optimal water quality.
  • Operated and adjusted controls on equipment to purify and clarify water, process or dispose of sewage and generate power.
  • Conducted regular inspections of tanks, valves and other equipment to verify compliance with safety and cleanliness standards.

Driver

Capital Wright Co.
08.2008 - 08.2011

Delivery Driver

Deliver to various accounts

route driver

manage money

customer communication

safely and timely manner

  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Obtained signatures from customers upon delivery of goods.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.

Education

No Degree - Auto Motive Technology

Austin Community College
Austin, TX
08-2000

High School Diploma -

Crockett High School
Manchaca Rd
05-1999

Skills

  • City and non-city driving
  • Punctuality
  • GPS and route planning
  • Loading and unloading
  • Vehicle inspections
  • Transportation
  • Commercial driving
  • Inclement weather driving
  • Basic vehicle repairs
  • Order picking and processing
  • Equipment monitoring
  • Shipping and packaging
  • Route logs vehicles expertise
  • Processes and procedures
  • Dry van,Reefer,tankers,Flat bed,Triples and double, vehicles expertise
  • Load monitoring
  • Delivery pickup
  • Load securing
  • Driving and transportation
  • Daily logging
  • Safe driving techniques
  • Customer Service
  • Defensive Driving
  • Multitasking Abilities
  • Problem-solving abilities
  • Vehicle maintenance and repair
  • Critical Thinking
  • Accident reporting
  • Team building
  • Flexibility
  • Physical Strength
  • Heavy Equipment Operation
  • Commercial Driving Experience
  • GPS Navigation
  • Physical Stamina
  • Load distribution
  • Communication Skills
  • Activity logging
  • Vehicle cleaning
  • Supply transport

Timeline

Driver

Waste Managment
06.2021 - 06.2022

End Dump Driver

Dump and Go
08.2019 - 08.2021

Cement Truck Driver

Alamo Driver
08.2018 - 08.2020

Pipeline Operator

City of Austin
08.2012 - 08.2017

Operator Truck Driver

City of Austin
08.2011 - 08.2017

Water Treatment Plant Operator

City of Austin
08.2011 - 08.2017

Driver

Capital Wright Co.
08.2008 - 08.2011

No Degree - Auto Motive Technology

Austin Community College

High School Diploma -

Crockett High School
Nathaniel Hicks