Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nathaniel J. Drilingas

Florissant,MO

Summary

Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

Overview

12
12
years of professional experience
1
1
Certification

Work History

General Manager

Penn Station
St. Ann, MO
09.2023 - Current
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
  • Oversaw daily cash deposits and reconciliation of bank accounts at end of day shift.
  • Delegated work to staff, setting priorities and goals.
  • Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
  • Controlled budget expenses by approving food, beverages and supplies purchases.
  • Analyzed financial data such as sales reports to identify areas needing improvement or growth opportunities.

General Manager

Mascots Bar and Grill
St. Peters , MO
06.2021 - 09.2023
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Delegated work to staff, setting priorities and goals.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.

Bartender/Food Server

Broussards Cajun Cuisine
Cape Girardeau, MO
01.2021 - 07.2021
  • Informed customers of daily specials and signature menu items.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Provided exceptional service to high volume of daily customers.
  • Followed health safety guidelines when preparing and serving food products.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Military Police Officer

United States Army
Warrenton, MO
02.2013 - 02.2021
  • Mitigated risk with immediate emergency response security.
  • Led diverse training simulations to prepare teams for combat and emergency situations.
  • Successfully patrolled my assigned areas within the operational zones.
  • Trained and instructed subordinates, and supported units on vehicle search, parameter sweeps, and in combat medical training.
  • Enforced military laws and regulations.

Active Military Police Officer

Missouri National Guard
Guantanamo Bay Deployment
07.2019 - 08.2020
  • Coordinated with local law enforcement agencies during joint operations.
  • Managed access control, security lighting, gate systems and incident management systems.
  • Partnered with team members to implement service initiatives and achieve team objectives.
  • Supervised military police activities including patrol operations, traffic control points, and special events.
  • Conducted regular patrols on military bases to ensure the safety and security of personnel and assets.

Server/Bartender

Broussard's Cajun Cuisine
Cape Girardeau, MO
08.2016 - 09.2019
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items
  • Operated POS terminals to input orders, split bills and calculate totals
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests

Bartender

The Hangout
Cape Girardeau, MO
09.2016 - 12.2018
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales
  • Stocked bar with beer, wine, liquor and related supplies
  • Designed and implemented new cocktails to drive customer interest and sales numbers
  • Created list of signature beverage items to increase overall revenue and patron loyalty
  • Balanced daily registers and generated sales reports to support financial and administrative objectives

Online Advisor

SEMO Online
Cape Girardeau, MO
08.2015 - 09.2018
  • Worked collectively with education professionals to deliver in-school counseling support for identified students
  • Encouraged students to carefully consider career options and related academic decisions based on personal strengths and goals
  • Provided IT and software trouble-shooting support to rest of the organization

Education

High School Diploma -

Hillsboro High School
Hillsboro, MO
06.2014

Bachelor of Science - Social Sciences

Southeast Missouri State University
Cape Girardeau, MO

Skills

  • Budgeting and cost control strategies
  • Staff management
  • Operations oversight
  • Customer retention
  • P&L management
  • Law enforcement
  • First aid administration
  • Driving proficiency

Certification

  • ServSafe Food Protection Manager Certification

Timeline

General Manager

Penn Station
09.2023 - Current

General Manager

Mascots Bar and Grill
06.2021 - 09.2023

Bartender/Food Server

Broussards Cajun Cuisine
01.2021 - 07.2021

Active Military Police Officer

Missouri National Guard
07.2019 - 08.2020

Bartender

The Hangout
09.2016 - 12.2018

Server/Bartender

Broussard's Cajun Cuisine
08.2016 - 09.2019

Online Advisor

SEMO Online
08.2015 - 09.2018

Military Police Officer

United States Army
02.2013 - 02.2021

High School Diploma -

Hillsboro High School

Bachelor of Science - Social Sciences

Southeast Missouri State University
Nathaniel J. Drilingas