Summary
Overview
Work History
Education
Skills
Timeline
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Nathaniel Jones

Visalia,CA

Summary

Seasoned professional with diverse experience in administrative support roles. Proven abilities include managing schedules, coordinating meetings, and handling correspondence. Strengths lie in strong communication skills, organizational prowess, and ability to multitask effectively. Previous work has consistently delivered improved office efficiency and streamlined procedures.

Overview

13
13
years of professional experience

Work History

General Laborer

FP Transport LLC
Dinuba, California
08.2023 - 05.2024
  • Followed instructions from supervisors regarding specific tasks that needed to be completed.
  • Operated hand tools and power tools to complete construction projects.
  • Ensured that all safety regulations were followed while working onsite.
  • Cleaned up job sites after completion of projects.
  • Loaded and unloaded materials onto trucks for delivery to job sites.

Student Volunteer

Central Valley Teen Challenge
Reedley, California
02.2022 - 07.2023
  • Greeted visitors, answered phones, and responded to inquiries in a professional manner.
  • Greeted office visitors, provided information, and directed to appropriate personnel.
  • Developed strong oral and written communication skills in working with people of different ages.
  • Followed instructions from management to complete tasks according to exact specifications.

Operations Manager

Hampton Inn By Hilton
Santa Clarita, California
03.2021 - 02.2022
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Coordinated cross-functional teams to ensure timely delivery of products and services.
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.

Night Auditor

Hampton Inn By Hilton
Santa Clarita
09.2019 - 03.2021
  • Performed nightly audits of all cashiering staff by verifying accuracy of shift paperwork and balancing accounts.
  • Compiled daily reports on hotel activity such as room occupancy, revenue totals, and other statistics.
  • Performed routine maintenance tasks around the lobby area such as cleaning up spills or debris after hours.
  • Answered telephone calls from customers related to billing inquiries or complaints.
  • Conducted security checks throughout the night to ensure safety of hotel premises and guests' belongings.

Cook/Cashier

Pico Rico
Canyon Country, California
02.2018 - 11.2019
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adjusted seasonings of dishes during cooking process in order to enhance flavors.
  • Ordered supplies as needed for the kitchen.

Server

Dave & Buster's
Ontario, California
01.2016 - 12.2017
  • Followed health safety guidelines when preparing and serving food products.
  • Greeted guests and provided menus.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Provided excellent customer service to ensure satisfaction.
  • Stayed informed about daily specials, new menu items, promotions.

Regional Trainer/Shift Leader

Farrell's Ice Cream Parlor
Riverside, California
07.2011 - 07.2016
  • Conducted regional training sessions for new hires and existing employees.
  • Evaluated effectiveness of existing training programs and recommended changes as needed.
  • Organized seminars, workshops, webinars, conferences, meetings. to promote professional development within the organization.
  • Contributed towards creating an engaging environment by introducing fun activities during the sessions.
  • Identified potential issues related to instructional methods used by trainers and took corrective measures accordingly.
  • Facilitated team building exercises among groups of regional trainers in order to foster collaboration across teams.
  • Implemented best practices for delivering high-quality instruction through various mediums such as online videos or live demonstrations.

Education

Associate of Applied Science - Sociology

College of The Canyons
Valencia, CA
12-2009

High School Diploma -

Los Angeles Baptist
Northridge, CA
06-2006

Some College (No Degree) - Business Administration And Management

University of Arkansas At Monticello
Monticello, AR

Skills

  • Project Management
  • Office Administration
  • Billing and coding
  • Positive and professional
  • Business Correspondence
  • Time Management
  • Accounting Support
  • Computer Skills
  • Fast Learner
  • Meeting Coordination

Timeline

General Laborer

FP Transport LLC
08.2023 - 05.2024

Student Volunteer

Central Valley Teen Challenge
02.2022 - 07.2023

Operations Manager

Hampton Inn By Hilton
03.2021 - 02.2022

Night Auditor

Hampton Inn By Hilton
09.2019 - 03.2021

Cook/Cashier

Pico Rico
02.2018 - 11.2019

Server

Dave & Buster's
01.2016 - 12.2017

Regional Trainer/Shift Leader

Farrell's Ice Cream Parlor
07.2011 - 07.2016

Associate of Applied Science - Sociology

College of The Canyons

High School Diploma -

Los Angeles Baptist

Some College (No Degree) - Business Administration And Management

University of Arkansas At Monticello

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Nathaniel Jones