Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Nathaniel Jones

Las Vegas,NV

Summary

Guest Advocate with proven expertise in delivering outstanding guest experiences. Exceptional communication and problem-solving skills utilized to foster positive environments and enhance customer satisfaction. Experienced in managing high-volume tasks and effectively resolving concerns to improve guest relations. Demonstrated ability to maintain composure in high-stress situations while ensuring smooth operations at busy establishments.

Overview

4
4
years of professional experience

Work History

Asset Manager

Jones Demo & Flip
Las Vegas, Nevada
04.2022 - 12.2024
  • Coordinated maintenance schedules for property upkeep and asset longevity.
  • Conducted property inspections to assess condition and identify maintenance needs.
  • Engaged with tenants to address concerns and improve satisfaction levels.
  • Prepared and presented investment strategies to potential investors, tailoring services to fit needs.
  • Maintained relationships with brokers, financial advisors, and bankers who provide services related to assets.

Guest Advocate

Target
San Jose, California
06.2021 - 02.2022
  • Assisted guests with inquiries and provided excellent customer service.
  • Handled merchandise returns and exchanges efficiently and accurately.
  • Maintained a clean and organized store environment for guests.
  • Operated cash register and processed transactions with precision.
  • Supported inventory management by restocking shelves as needed.
  • Performed cashier duties such as processing payments, returns, and exchanges accurately.
  • Greeted customers and provided assistance to ensure a positive shopping experience.
  • Demonstrated strong communication skills when interacting with customers and coworkers.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.

Education

High School Diploma -

Silver Creek High School
San Jose, CA
06-2020

Skills

  • Customer relationship management
  • Conflict resolution
  • Inventory management
  • Sales strategy development
  • Cash handling
  • Property maintenance
  • Attention to detail
  • Team collaboration
  • Time management
  • Data entry
  • Flexible scheduling
  • Organizational skills
  • Customer service excellence

Affiliations

  • Day Trading
  • Reading
  • Gym
  • Family Time
  • Word Puzzles

Accomplishments

  • Employee of the Month (Target)

Timeline

Asset Manager

Jones Demo & Flip
04.2022 - 12.2024

Guest Advocate

Target
06.2021 - 02.2022

High School Diploma -

Silver Creek High School