Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Nathaniel Kim

Peoria,AZ

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

6
6
years of professional experience

Work History

Sales Associate Specialist

Nike
08.2021 - Current
  • Increased sales revenue by building strong customer relationships and providing tailored product recommendations.
  • Contributed to a positive work environment by collaborating with team members and offering support when needed.
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Sales Associate

Converse
03.2021 - 07.2021
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Sales Associate

Nike
05.2018 - 04.2019
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.

Courtesy Clerk

Frys
01.2018 - 03.2018
  • Enhanced customer satisfaction by providing efficient bagging and carryout services.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Assisted with inventory management, ensuring accurate stock levels and timely replenishment of items.
  • Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.

Education

High School Diploma -

Sandra Day O'connor High School
Glendale, AZ
05.2018

Skills

  • Project management
  • Active listening
  • Organizational skills
  • Product knowledge
  • Creative thinking
  • Attention to detail
  • Technical proficiency
  • Customer service
  • Decision making
  • Conflict resolution
  • Adaptability
  • Time management
  • Multitasking
  • Problem-solving
  • Emotional intelligence
  • Relationship building
  • Team collaboration
  • Retail Store Operations
  • Teamwork
  • Retail Merchandising
  • Inventory Management

Accomplishments

Received Employee of the month at Both Nike Locations and Converse. Also was awarded quarterly employee of the month and Yearly at the current Nike location.

Timeline

Sales Associate Specialist

Nike
08.2021 - Current

Sales Associate

Converse
03.2021 - 07.2021

Sales Associate

Nike
05.2018 - 04.2019

Courtesy Clerk

Frys
01.2018 - 03.2018

High School Diploma -

Sandra Day O'connor High School

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Nathaniel Kim