Solid operations management professional with record of accomplishment as a supervisor in customer service environments. Well versed mentor with a passion for counseling youth as well as subordinates in any environment.
Overview
12
12
years of professional experience
Work History
High School Coach Site Coordinator
Huckleberry Consultants
08.2025 - Current
Manage seven Esports and Purposeful Gaming Coaches at seven different high schools in Stockton Unified School District.
Effectively communicate in person with each school's respective Expanded Learning and Opportunities Program facilitator to meet the needs of their program.
Address questions and concerns that ELOP facilitators may have about the program.
Discuss ways to improve the after school programs during ELOP staff meetings.
Introduce Huckleberry's curriculum to other school districts that are interested in incorporating the Esports and Purposeful Gaming lessons to their after school programs.
Interview and train new coaches.
Esports and Purposeful Gaming Coach
Huckleberry Consultants
06.2025 - 08.2025
Taught curriculum to high school students during their after school program to teach social emotional learning and improve emotional intelligence through the use of video games.
Lead Supervisor
Pacific Gaming Center
01.2025 - Current
Responsible for maintaining 20 PC gaming stations, 2 console gaming stations.
Ensure all gaming stations are sanitized for player safety.
Maintain a safe and friendly environment for all gamers.
Keep track of how many customers occupy gaming stations every hour.
Delivered superior customer service in every interaction and skillfully resolved conflicts.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Communicated effectively with administrators from venue management software company ggLeap to allow uninterrupted play for customers.
Embarkation Chief
United States Marine Corps
01.2014 - 08.2021
Deployed one-thousand Marines with 2d Battalion, 3d Marines to Okinawa, Japan for the Unit Deployment Program as the unit’s Embarkation Chief.
Sent $200,000 in gear to Hokkaido, Japan in support of exercise Northern Viper, a joint exercise with the Japanese Defense Force.
Participated in exercise Bougainville II as 2d Battalion, 3d Marines Embarkation Chief, and delivered $80,000 of cargo for support.
Delivered $120,000 of gear to Camp Wilson in 29 Palms in support of Integrated Training Exercise 2-21.
Delivered $150,000 worth of gear to Pohakuloa Training Area on the island of Hawai’i for the joint training exercise Rim of the Pacific as Combat Logistics Battalion’s Embarkation Chief.
Deployed $100,000 of cargo to Pohakuloa Training Area for exercise Bougainville II as Combat Logistics Battalion’s Embarkation Chief.
Deployed in 2016 with the 13th Marine Expeditionary Unit as part of an Embarkation Non Commissioned Officer and was in charge of the movement of aircrafts such as MV-22 Ospreys, CH-53s, AV-8B Harriers, UH-1 Hueys, and AH-1 Cobras.