NATHANIEL KING
San Marcos,TX
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationshipbuilding strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
7
7
years of professional experience
Work History
Server
Sean Patrick’s Restaurant
10.2024 - 10.2025
- Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
- Managed multiple tables efficiently, optimizing workflow during peak hours.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Trained new servers on restaurant protocols and service standards.
- Handled cash transactions accurately, maintaining balanced cash drawer at shift end.
- Developed menu knowledge to provide informed recommendations to guests.
Retail Sales Associate
Cavco Industries Inc.
03.2023 - 10.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Utilized upselling techniques to promote additional products and increase sales.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Server
Ivar’s river pub
06.2022 - 03.2023
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Cultivated warm relationships with regular customers.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
Server
Texas Roadhouse
06.2021 - 05.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Server
Cork And Pig
01.2021 - 06.2021
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Cultivated warm relationships with regular customers.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Noted special patron requests and followed up with kitchen to confirm delivery.
Lab Technician
BPL Plasma
02.2019 - 12.2020
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Maintained documentation on tests performed in lab.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Monitored testing procedures to meet criteria and maintain quality control.
- Inspected laboratory equipment to maintain good working condition for optimal results.
- Oversaw items in inventory and reordered before supplies diminished.
- Processed patient specimens according to priority and documented results.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Recorded and analyzed data to produce reports of results.
Education
Bachelor of Science - Business Administration And Management
Angelo State University
San Angelo, TX05.2022
Skills
- Shrinkage Prevention
- Persuasive Selling
- Transaction Processing
- Engaging with Diverse
- Sales Goal Attainment
- Complaint Management Customers
- Store Opening and Closing
- Strong Communication
- Self-Checkout Assistance and Interpersonal Skills
Timeline
Server
Sean Patrick’s Restaurant
10.2024 - 10.2025
Retail Sales Associate
Cavco Industries Inc.
03.2023 - 10.2024
Server
Ivar’s river pub
06.2022 - 03.2023
Server
Texas Roadhouse
06.2021 - 05.2022
Server
Cork And Pig
01.2021 - 06.2021
Lab Technician
BPL Plasma
02.2019 - 12.2020
Bachelor of Science - Business Administration And Management
Angelo State University