Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Nathaniel Machado

Manorville,NY

Summary

Entry-level IT professional with practical experience in networking, systems administration, and cybersecurity. Proficient in troubleshooting and providing technical support, with a CompTIA Security+ certification and ongoing pursuit of Cisco CCNA certification. Background in customer service and process-driven environments, prepared to support Help Desk or NOC teams effectively.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Digital Associate

Walmart
Yaphank, New York
05.2024 - Current
  • Managed high-volume order fulfillment with precision, adhering to strict operational procedures.
  • Monitored and organized multiple customer orders simultaneously, demonstrating strong multitasking and time-management skills.
  • Resolved order discrepancies efficiently, showcasing problem-solving under pressure.
  • Communicated effectively with customers and team members, translating complex information clearly.

General Merchandiser

Target
The Bronx, New York
09.2022 - 12.2024
  • Coordinated inventory and merchandise management to ensure accurate asset tracking and organization.
  • Collaborated with team members to enhance workflow efficiency and meet operational targets.
  • Troubleshot stock and logistical issues, showcasing analytical thinking and process-oriented problem-solving skills.
  • Maintained attention to detail while handling multiple tasks in a fast-paced environment.

Server

Chutney Masala
Irvington, New York
05.2015 - 03.2020
  • Delivered high-quality customer service in fast-paced, high-pressure environment.
  • Managed multiple tables and orders simultaneously, honing multitasking and organizational skills.
  • Adapted swiftly to unexpected situations, demonstrating flexibility and composure.
  • Provided clear communication to customers, ensuring satisfaction and efficient issue resolution.

Education

No Degree - Cybersecurity

Fullstack Academy
Online
04-2025

High School Diploma -

Roosevelt High School
Yonkers, NY
06-2011

Some College (No Degree) -

Lehman College
Bronx, NY

Skills

Networking & Systems: TCP/IP, subnetting, LAN/WAN, routing & switching fundamentals, VLAN configuration, Packet Tracer, Boson NetSim
Operating Systems: Windows & Linux administration, Active Directory, Remote Desktop support
Security Fundamentals: Security knowledge, firewall basics, VPNs, secure remote access, incident awareness
Tools & Software: Ticketing/logging (lab simulations), Microsoft Office Suite, virtual lab environments

Soft Skills: Problem-solving, multitasking, prioritization, attention to detail, communication, teamwork, adaptability

Certification

  • CompTIA Security+ (April 2025)
  • Cisco Certified Network Associate (In Progress)

Languages

Spanish
Limited

References

References available upon request.

Timeline

Digital Associate

Walmart
05.2024 - Current

General Merchandiser

Target
09.2022 - 12.2024

Server

Chutney Masala
05.2015 - 03.2020

No Degree - Cybersecurity

Fullstack Academy

High School Diploma -

Roosevelt High School

Some College (No Degree) -

Lehman College

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