Proven specialist in Gfiber sales at Nelson Connects, achieving over 300 customer satisfactions through exceptional service and support. As a self-employed Computer Engineer, I excelled in custom PC builds and IT solutions, showcasing my problem-solving aptitude and sales management skills. Expert in customer assistance and technical guidance, I bring a blend of interpersonal and technical prowess to the table.
With a proven track record of selling Gfiber to over 300 satisfied customers, I excel in customer relations and creating positive experiences. My strength lies in understanding and meeting client needs, ensuring they receive the best possible service and support. I pride myself on my ability to communicate effectively with diverse clientele, consistently leaving customers satisfied with both the product and their interaction with me. In addition to my sales expertise, I am highly organized and efficient in managing backend operations, including product boxing and shipping. My well-rounded skill set combines strong interpersonal abilities with meticulous attention to detail, making me a valuable asset in sales and customer service roles.
As an independent computer technician, I provided professional IT services to a diverse clientele on a contract basis. My primary focus was on building and optimizing high-performance, efficient personal computers tailored to each client's specific needs.
Key Responsibilities and Skills:
This role required strong technical knowledge, problem-solving skills, and the ability to communicate complex technical concepts to clients with varying levels of computer literacy. It also demanded excellent time management and self-motivation to succeed as an independent contractor."
Technical Support Fundamentals from Google via Coursera
Technical Support Fundamentals from Google via Coursera