Nathaniel McGue
Rancho Murieta,CA
Summary
Proven track record in enhancing customer experiences and streamlining operations, as demonstrated at Helen Vine Detox and Recovery. Skilled in hospitality services and time management, adept at problem-solving and maintaining high levels of communication. Successfully led initiatives to reduce costs and improve team efficiency, embodying a results-driven approach with a blend of hard and soft skills.
Overview
6
6
years of professional experience
Work History
Front Desk Assistant
Helen Vine Detox and Recovery
02.2018 - 09.2022
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Managed inventory levels for office supplies, reducing costs and minimizing downtime due to stock shortages.
- Streamlined office communication by accurately directing phone calls, emails, and mail to appropriate staff members.
- Collected room deposits, fees, and payments.
- Organized and handled laundry program and helped in the kitchen cooking for 20-30 people per day.
- Led weekly recovery meetings in sobriety.
Barista
Philz Coffee
08.2017 - 11.2017
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Office Assistant
Paragon Real Estate Group
06.2016 - 07.2017
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Processed incoming and outgoing mail and packages according to established procedures.
- Interfaced with tenants, including discernment with respect to tenants' needs.
- Research properties and facilitate the preparation of marketing packages for real estate agents.
Education
No Degree - Business
College of Marin
Greenbrae, CA06.2026
Skills
- Excellent Communication
- Problem-solving skills
- Hospitality services
- Time Management
Timeline
Front Desk Assistant
Helen Vine Detox and Recovery
02.2018 - 09.2022
Barista
Philz Coffee
08.2017 - 11.2017
Office Assistant
Paragon Real Estate Group
06.2016 - 07.2017
No Degree - Business
College of Marin
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