Nathaniel McTier
Buckeye,AZ
Summary
Senior Fraud Analyst specializing in account analysis and risk assessment, not limited to regulatory risk. Proven track record in contributing to effective strategies to mitigate fraud risks and ensure regulatory compliance. Partnered often with our training class to give them hands on experience and insight to the function of our team.
Overview
7
7
years of professional experience
Work History
Senior Fraud Analyst
Bank of America
Phoenix, Arizona
02.2019 - 11.2025
- Analyzed transaction data to identify fraudulent patterns and suspicious activities.
- Collaborated with law enforcement to report and investigate fraud cases.
- Developed risk assessment strategies to mitigate potential fraud risks effectively.
- Reviewed customer accounts for signs of identity theft or unauthorized transactions.
- Provided training and mentorship to junior analysts on fraud detection techniques.
- Utilized advanced analytical tools to detect anomalies in financial transactions.
- Coordinated with cross-functional teams to enhance fraud prevention measures.
- Ensured compliance with regulatory requirements related to fraud management processes.
- Reviewed transaction patterns to detect fraudulent activities across multiple channels.
- Documented all investigations conducted including steps taken, results obtained and conclusions reached.
- Performed risk assessment of customers based on their profiles, behaviors and past records.
- Collaborated with internal teams such as legal, compliance, operations and IT departments to ensure effective fraud management processes are in place.
- Prepared presentations for senior management detailing all recent developments related to fraud control initiatives.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed project timelines and resources to ensure timely completion of initiatives.
- Facilitated regular meetings to align team goals and address challenges proactively.
- Coordinated communication between departments to support organizational objectives.
- Coached and mentored individuals on professional development goals.
- Established clear roles, responsibilities, expectations, timelines, and resources for team projects.
Education
Bachelor of Science -
Arizona College of Nursing
Phoenix, AZ08-2028
Skills
- Team leadership
- Task delegation
- Task prioritization
- Data analysis
- Risk assessment
- Communication skills
- Customer service
- Effective communication
- Regulatory compliance
- Advanced problem solving
- Compliance management
Accomplishments
Top Performer Reward for Highest Client Surveys 4 years in a row
Timeline
Senior Fraud Analyst
Bank of America
02.2019 - 11.2025
Bachelor of Science -
Arizona College of Nursing