Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nathaniel Meel

Grafton

Summary

Proven leader in driving sales growth and team performance at Victra Verizon Wireless and Gowireless Verizon retialer, adept in operations management and leadership. Skilled in fostering high employee satisfaction and exceeding sales targets through strategic planning and problem resolution. Achieved consistent sales growth, demonstrating sales expertise and efficient multitasking abilities.

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Overview

6
6
years of professional experience

Work History

Multi Store General Manager

Victra Verizon Wireless
08.2024 - Current

Manage and drive sales in multiple Victra locations. Maintain sales and exceed goals monthly. Tain team members to sell Verizon products efficiently and with integrity. Prepare daily bank deposits. Receive and send out shipments of Verizon product. Maintain an active and efficient sales environment. Take part on several weekly sales conference calls. Protect company assets through security sources. Assign call list leads for reps to call for sales prospecting and also prospect sales calls myself. Train teams completely in using both consumer and business omni accounts. Maintain store cleanliness. Lead from the front with sales and operations.

  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.

Multi Store General Manager

Victra Verizon Wireless
01.2024 - 08.2024

Manage and drive sales in multiple Victra locations. Maintain sales and exceed goals monthly. Tain team members to sell Verizon products efficiently and with integrity. Prepare daily bank deposits. Receive and send out shipments of Verizon product. Maintain an active and efficient sales environment. Take part on several weekly sales conference calls. Protect company assets through security sources. Assign call list leads for reps to call for sales prospecting and also prospect sales calls myself. Train teams completely in using both consumer and business omni accounts. Maintain store cleanliness. Lead from the front with sales and operations.

  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Assistant General Manager

Victra Verizon Wireless
11.2023 - 01.2024
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
  • Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.

General Manager

Victra Verizon Wireless
04.2022 - 11.2023

Manage and drive sales in a Blue door Victra location. Maintain sales and exceed goals monthly. Tain team members to sell Verizon products efficiently and with integrity. Prepare daily bank deposits. Receive and send out shipments of Verizon product. Maintain an active and efficient sales environment. Take part on several weekly sales conference calls. Protect company assets through security sources. Assign call list leads for reps to call for sales prospecting and also prospect sales calls myself. Train teams completely in using both consumer and business omni accounts. Maintain store cleanliness. Lead from the front with sales and operations.

  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Formulated policies and procedures to streamline operations.
  • Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.

Store Manager

Gowireless Verizon Retailer
02.2022 - 04.2022
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Multi-Store Manager

Gowireless Verizon Retialer
08.2021 - 02.2022
  • Maintained a high level of product knowledge across various categories to effectively guide staff members in assisting customers.
  • Increased overall store performance by implementing effective sales strategies and staff training programs.
  • Achieved consistent sales growth across multiple locations through proactive team leadership and effective marketing initiatives.
  • Optimized store layouts for increased foot traffic and maximized sales potential.


Manage and drive sales in multiple Gowireless locations. Maintain sales and exceed goals monthly. Tain team members to sell Verizon products efficiently and with integrity. Prepare daily bank deposits. Receive and send out shipments of Verizon product. Maintain an active and efficient sales environment. Take part on several weekly sales conference calls. Protect company assets through security sources. Assign call list leads for reps to call for sales prospecting and also prospect sales calls myself. Train teams completely in using both consumer and business omni accounts. Maintain store cleanliness. Lead from the front with sales and operations.

Multi-Store Manager

Gowireless Verizon Retailer
01.2021 - 08.2021

Manage and drive sales in multiple Victra locations. Maintain sales and exceed goals monthly. Tain team members to sell Verizon products efficiently and with integrity. Prepare daily bank deposits. Receive and send out shipments of Verizon product. Maintain an active and efficient sales environment. Take part on several weekly sales conference calls. Protect company assets through security sources. Assign call list leads for reps to call for sales prospecting and also prospect sales calls myself. Train teams completely in using both consumer and business omni accounts. Maintain store cleanliness. Lead from the front with sales and operations.

  • Maintained a high level of product knowledge across various categories to effectively guide staff members in assisting customers.
  • Increased overall store performance by implementing effective sales strategies and staff training programs.
  • Achieved consistent sales growth across multiple locations through proactive team leadership and effective marketing initiatives.
  • Conducted regular performance evaluations for staff members, providing constructive feedback and identifying areas for professional development.
  • Enhanced customer satisfaction by monitoring service quality and implementing necessary improvements.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Store Manager

Gowireless Verizon Retialer
09.2019 - 01.2021

Manage and drive sales a Gowireless locations. Maintain sales and exceed goals monthly. Tain team members to sell Verizon products efficiently and with integrity. Prepare daily bank deposits. Receive and send out shipments of Verizon product. Maintain an active and efficient sales environment. Take part on several weekly sales conference calls. Protect company assets through security sources. Assign call list leads for reps to call for sales prospecting and also prospect sales calls myself. Train teams completely in using both consumer and business omni accounts. Maintain store cleanliness. Lead from the front with sales and operations.

  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.

Sales Associate

Gowireless Verizon Retailer
09.2018 - 09.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Education

High School Diploma -

Lutheran High School West
Rocky River, OH
06.2007

Skills

  • Leadership and team building
  • Problem Resolution
  • Operations Management
  • Team Player
  • Efficient multi-tasker
  • Sales expertise

Timeline

Multi Store General Manager

Victra Verizon Wireless
08.2024 - Current

Multi Store General Manager

Victra Verizon Wireless
01.2024 - 08.2024

Assistant General Manager

Victra Verizon Wireless
11.2023 - 01.2024

General Manager

Victra Verizon Wireless
04.2022 - 11.2023

Store Manager

Gowireless Verizon Retailer
02.2022 - 04.2022

Multi-Store Manager

Gowireless Verizon Retialer
08.2021 - 02.2022

Multi-Store Manager

Gowireless Verizon Retailer
01.2021 - 08.2021

Store Manager

Gowireless Verizon Retialer
09.2019 - 01.2021

Sales Associate

Gowireless Verizon Retailer
09.2018 - 09.2019

High School Diploma -

Lutheran High School West
Nathaniel Meel