Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Nathaniel Melton

Marion,IA

Summary

Dependable Crew Member with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty. Enthusiastic Manager eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork. Reliable fast food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers. Dependable Manager with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

8
8
years of professional experience

Work History

Crew Member

Culver's Restaurant
Marion, Iowa
05.2022 - 02.2024
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Served food quickly for positive guest experiences.
  • Completed opening tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Wiped down tables and equipment, swept and refilled stock.
  • Organized and restocked supplies to support operations and team productivity.
  • Resolved customer complaints in a professional manner.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Packed fast food products in approved containers, cups, and bags.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Upheld high standards of productivity and quality in operations.

Stay At Home

None Of The Above
Marion, IA
10.2015 - 02.2024
  • Taking Care of Four Children
  • Teaching
  • Meal Planning
  • Cooking
  • Personal Shopping
  • Household Chores

Manager

Speedeez Indoor Karting
Cedar Rapids, IA
06.2021 - 05.2022
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Provided leadership during times of organizational change or crisis situations.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Established processes to ensure efficient workflow throughout the organization.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.

Education

GED -

Thomas Jefferson High School
Cedar Rapids, IA
10-2010

Skills

  • Health Code Compliance
  • Inventory Restocking
  • Food Running
  • Customer Service
  • Beverage Preparation
  • Drive-Thru Operations
  • Safe Food Handling
  • Customer Engagement
  • Order Management
  • Food Preparation
  • Menu Memorization
  • Verbal and Written Communication
  • Performance Improvement
  • Positive Company Representation
  • Heavy Lifting
  • Cash Handling
  • Ordering Procedures
  • Valid Driver's License
  • Integrity and Honesty
  • Company Standards
  • Line Efficiency
  • Workplace Efficiency
  • Supplies Monitoring and Restocking
  • Initiative and Self-Motivation
  • Problem-Solving
  • Housekeeping
  • Safety
  • Team Contributions
  • Clear Communication
  • Crew Leadership
  • Time Management
  • Teamwork and Collaboration
  • Cleaning
  • Telephone Etiquette
  • Safety Awareness
  • Taking Orders
  • Store Opening and Closing
  • Policy Implementation
  • Staff Development
  • Staff Training and Development
  • Complex Problem-Solving
  • Staff Management
  • Team Leadership

References

References available upon request.

Timeline

Crew Member

Culver's Restaurant
05.2022 - 02.2024

Manager

Speedeez Indoor Karting
06.2021 - 05.2022

Stay At Home

None Of The Above
10.2015 - 02.2024

GED -

Thomas Jefferson High School
Nathaniel Melton