Nathaniel Meseret
Fremont,CA
Summary
Dedicated and reliable Shift Leader with close to 2 years of experience at Blaze Pizza, specializing in team management, customer service, and operational efficiency. Promoted to Shift Leader in September 2023 for consistently demonstrating strong leadership, exceptional work ethic, and a commitment to excellence. Skilled in cash handling, inventory management, and conflict resolution, with a proven ability to motivate teams and ensure smooth, productive shifts. Known for maintaining perfect attendance, providing high-level customer service, and training new employees to meet company standards. A proactive and results-driven professional focused on fostering a positive and collaborative work environment.
Overview
2
2
years of professional experience
Work History
Shift Leader
Blaze Pizza
Fremont, CA
05.2023 - Current
- Oversaw the performance of team members, provided guidance and support, and ensured smooth shift operations.
- Proficient in handling cash transactions accurately, maintaining cash drawers, and completing end-of-day cash reconciliations.
- Gained valuable experience in delivering high-quality customer service, ensuring customer satisfaction through prompt, friendly interactions.
- Organized daily shift schedules, and ensured adequate staffing to meet customer demand and operational needs.
- Handled customer concerns and employee conflicts with professionalism and efficiency, fostering a positive work environment.
- Responsible for tracking inventory levels, generating inventory reports, and placing orders to maintain stock levels.
Education
High School Diploma -
Washington High School
Fremont06-2023
Skills
- Leadership & Team Management: Successfully led teams, delegated tasks, and ensured smooth operations while motivating and guiding staff
- Cash Handling & Financial Accuracy: Gained proficiency in managing cash transactions, maintaining accurate cash drawers, and reconciling at the end of each shift
- Customer Service: Developed strong communication and interpersonal skills, consistently delivering a positive customer experience
- Inventory Management: Skilled in tracking, reporting, and managing inventory levels, including ordering and ensuring stock availability
- Conflict Resolution: Experienced in managing and resolving customer issues and employee conflicts, ensuring a positive and efficient work environment
Timeline
Shift Leader
Blaze Pizza
05.2023 - Current
High School Diploma -
Washington High School
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