Nathaniel Mocabee
Hayward,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
15
15
years of professional experience
Work History
Shop Mechanic
Pape Material Handling
Fremont, CA
07.2022 - 02.2025
- Operated forklifts safely when loading and unloading materials from trucks or moving items around the shop floor.
- Performed preventive maintenance, inspections, and repairs on construction equipment such as excavators, bulldozers, backhoes, loaders, and motor graders.
- Trained junior mechanics in basic troubleshooting techniques for common problems encountered in the field.
- Tested repaired equipment for proper functioning in accordance with manufacturer's standards.
- Maintained records of all service work performed on each piece of equipment.
- Installed or modified electrical wiring systems on various pieces of machinery.
Project Manager /Mechanic Shop Foreman
LD Strobel
Concord, CA
09.2012 - 07.2022
- Built strong community relations with subcontractors and vendors to optimize cost savings, and complete timely preconstruction.
- Performed job walks working safely and effectively in high and precarious places.
- Communicated effectively with customers and workers alike, answering inquiries, questions, and responding to complaints.
- I remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
- Performed troubleshooting on malfunctioning equipment, identified faults, and repaired, replaced, or refurbished components to restore full functionality.
- Tracked repairs made, labor time, and parts used to stay on budget and invoice correctly.
- Communicated with clients during service calls for top-quality customer service.
Certified Automotive Technician
Ford
Manteca, CA
02.2010 - 08.2012
- Kept work garage clean and organized to meet internal and regulatory expectations governing safety.
- Executed preventive and corrective maintenance on work trucks and other vehicles.
- Answered customer questions and discussed options face-to-face, over telephone and via email.
- Attended safety and training meetings to learn techniques to avoid injuries and mishaps.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Connected electrical wiring to control panels and electric motors.
- Maintained certifications and completed in-depth training on commonly-serviced equipment, systems and components.
Education
Certified Mechanic in Automotive
Sequoia Institute
Fremont06.1996
Skills
- Company safety policies
- OSHA compliance
- Safety procedures
- Parts replacement
- Forklift operation
- Diagnostics Systems & procedures
- Machinery Testing
- Repair work
- Scheduled maintenance
- Product Knowledge
- Hand and power tools
- Flexible
- People skills
- Reporting and documentation
- Focused on customer satisfaction
- Problem resolution
- Vendor relations
Timeline
Shop Mechanic
Pape Material Handling
07.2022 - 02.2025
Project Manager /Mechanic Shop Foreman
LD Strobel
09.2012 - 07.2022
Certified Automotive Technician
Ford
02.2010 - 08.2012
Certified Mechanic in Automotive
Sequoia Institute
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