Summary
Overview
Work History
Education
Skills
Certification
Norfolk Nebraska Parks and Rec Skateboard School coach and teacher.
Timeline
Generic

Nathaniel Murray

Norfolk,NE

Summary

Dedicated Area Maintenance Manager offering 10 years of successful team management in maintenance-driven roles. Adept at scheduling facilities maintenance to minimizing downtime and safety hazards. Well-versed in equipment troubleshooting and repair with focus on quality and efficiency. Willing to go above and beyond what is asked to achieve goals and to benefit of the company. Versatile Maintenance Technician that is skillful in troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Area Maintenance Manager

Nextlink Internet
03.2023 - Current
  • Supervised employee performance, preventive maintenance, and safety.
  • Scheduled regular inspections of equipment and facilities to manage wear and tear.
  • Planned scheduled maintenance outages as part of preventive maintenance program.
  • Trained maintenance technicians to apply proper techniques and best practices and comply with safety protocols.
  • Delegated tasks to carefully selected employees in alignment with resource management goals.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
  • Collaborated with other departments to verify completion of maintenance tasks.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Scheduled and engineered upgrades to better provide for our customers across Nebraska.
  • Supervised employee performance, preventive maintenance, and safety

Tower Maintenance Supervisor

Nextlink Internet
10.2019 - 03.2023
  • Monitored employee work tasks while installing, aligning and balancing new equipment for projects.
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Organized ongoing maintenance schedules to boost system performance.
  • Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
  • Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
  • Evaluated final results to determine quality levels and isolate root causes of any identified faults.
  • Management of Norfolk area around one-hundred sites to off load work from superiors whom had larger areas to over see.
  • Supervise 5-10 employees at one time working across Nebraska at any given time.

Wireless Installer

Connecting Point
05.2014 - 10.2019
  • Laid out materials and system components to prepare for installation.
  • Maintained relationships with customers to better understand needs and uphold standards of service.
  • Utilized knowledge of carpentry and general construction to complete attractive finish work.
  • Troubleshot and repaired broken wireless systems or installed updated ones for best-in-class service.
  • Maintained schedule of appointments with eye for both quality and speed of service.
  • Operated tools, equipment and machinery according to safety standards.
  • Determined required installation methods and assembled proper tools and equipment to complete projects to specifications.
  • Bolted equipment into place using hand and power tools.
  • Performed tower construction at heights of 200 feet while maintaining focus on safety.
  • Installed security systems including cameras and NVR
  • Installed large scale access points for commercial and private entities

Education

Bachelor of Science - Information Technology & Computer Science

Bellevue University
Bellevue, NE
Current

Associate of Science - Information Technology & Computer Science

Northeast Community College
Norfolk, NE
05-2016

High School Diploma -

Pierce Jr/Sr High School
Pierce, NE
05-2014

Skills

  • Troubleshooting
  • Teamwork and Collaboration
  • Preventive Maintenance
  • Self-Motivated
  • Organization and Time Management
  • Attention to Detail
  • MS Office
  • Critical Thinking
  • Excellent Communication

Certification

Cisco Certified Network Associate

Norfolk Nebraska Parks and Rec Skateboard School coach and teacher.

I have always had a passion for skateboarding, I was asked to be a coach for a city sponsored Skate School and couldn't have been more excited. Over the course of 4 months during the summer we had 30+ kids in attendance to our sessions and are opening up a fall session as well. It was very fulfilling to get to know these kids and help them gain confidence in themselves and the new skill they were learning.

Timeline

Area Maintenance Manager

Nextlink Internet
03.2023 - Current

Tower Maintenance Supervisor

Nextlink Internet
10.2019 - 03.2023

Cisco Certified Network Associate

04-2016

Wireless Installer

Connecting Point
05.2014 - 10.2019

Bachelor of Science - Information Technology & Computer Science

Bellevue University

Associate of Science - Information Technology & Computer Science

Northeast Community College

High School Diploma -

Pierce Jr/Sr High School

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Nathaniel Murray