Nathaniel Myers

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Mentored team members to enhance professional development and accountability in workplace.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.

• Partnered with District mgr to develop and implement merchandising plans to guarantee profitability on weekly basis
• Trained employees in inventory practices, POS systems and product knowledge, contributing to 4% increase in customer satisfaction ratings
• Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers
• Improved efficiency 5% through supervising daily staff assignments
• Decreased costs by negotiating with vendors and suppliers for better prices
• Established membership loyalty implementing rewards program to drive client retention
• Greeted and assisted all customers daily in high-traffic retailer
• Set and administered annual operating budget, consistently maintaining controls and preventing overages
• Secured store perimeter and enforced procedures to minimize losses and protect store assets
• Met budget targets by controlling expenses and eliminating wasteful behaviors
• Fostered healthy team environments to promote collaboration and boost productivity
• Oversaw inventory management with cycle counts, audits and shrinkage control
• Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability

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• Encouraged, trained and disciplined employees to maximize performance
• Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines
• Directed safety operations and maintained clean work environment in adherence to FDA and OSHA requirements
• Designed sales and service strategies to improve revenue and retention
• Performed daily tasks pertaining to customer accounts, including purchasing, sales and marketing to increase service and efficiency
• Facilitated business initiative roll out, marketing strategy development and procurement of goods from vendors
• Empowered staff members to contribute to continuous improvement, quality and growth of company by using sales and marketing
• Established, enforced and updated policies keeping business agile and responsive to changing market conditions
• Formalized operational systems and procedures by developing and introducing employee handbook, detailed job descriptions and work-flow plans
• Delivered exceptional client experiences with hands-on leadership of front line associates and area managers
• Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
• Tracked weekly sales to develop senior leadership reports for business development planning
• Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy
• Managed scheduling for 45 employees to ensure optimal productivity
• Strengthened product branding initiatives and maximized outreach by overseeing all marketing and membership acquisitions, community events, causes and organizations and business development
• Consistently complied with company policies and government regulations
• Strategist long-term business needs while generating guest relations feedback for process improvements
• Ensured supply met demand by overseeing all merchandising decisions, replenishment and inventory management
• Boosted customer base, acquiring new customers and identifying needs to deliver relevant products
• Established clear performance goals and metrics for revenue, P&L, customer service and customer retention for each retail unit
• Managed, hired and trained high performing sales and support team while maximizing profits, by setting performance benchmarks for customer service, cost control and revenue
• Motivated and led team members to work together to achieve targets
• Maximized time and manpower by consolidating material planning, data collecting, payroll and accounting programs into one centralized system

• Collaborated with communications team to create marketing communication plan to advance business branding and sales
• Ensured supply met demand by overseeing all merchandising decisions, replenishment and inventory management
• Motivated and led team members to work together to achieve targets
• Managed, hired and trained high performing sales and support team while maximizing profitability by setting performance benchmarks for customer service, cost control, revenue and profits
• Saved costs by managing shrink processes and inventory levels for corrective action planning
• Maximized time and manpower by consolidating material planning, data collecting, payroll and accounting programs into one centralized system
• Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines
• Encouraged, trained and disciplined employees to maximize performance
• Performed daily tasks pertaining to customer accounts, including purchasing, sales and marketing to increase service and efficiency
• Established clear performance goals and metrics for revenue, P&L, customer service and customer retention for each retail unit