Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Nathaniel Orozco

Angleton,TX

Summary

Proven to excel in fast-paced environments, I leveraged my cash handling expertise and adaptability to enhance customer satisfaction at Buc-ee's. By mentoring new staff and managing inventory efficiently, I contributed to a significant improvement in team performance and operational accuracy. My commitment to excellence and ability to build customer relationships are assets I bring to any team.

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier

Buc-ee's
06.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.

Shoe Sales Associate

Bass Pro Shops
06.2022 - 10.2022
  • Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
  • Developed rapport with repeat customers, remembering names and preferences to provide tailored shopping experiences each visit.
  • Improved overall store appearance through diligent upkeep of shelves, display tables, and fitting areas during shifts.
  • Assisted customers in locating desired items promptly, minimizing wait times for optimal shopping experiences.
  • Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
  • Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Conducted regular price checks, keeping customers informed of current promotions and discounts available.
  • Examined merchandise and took accurate inventory to prevent inventory stockouts and reduce risks of loss.

Education

Associate of Science - Health Sciences

San Jacinto College
Pasadena, TX
06-2026

High School Diploma -

North Shore Senior High School
Houston, TX
06-2021

Skills

  • Time management skills
  • Cleaning and sanitizing
  • Customer service excellence
  • Reliability and punctuality
  • Cash handling and management
  • Written and verbal communication
  • Cash register systems
  • Cash handling expertise
  • Product restocking
  • Refunds and exchanges
  • Refund handling
  • Currency counting
  • Sales expertise
  • Point-of-sale system operation
  • Liquor regulations and compliance
  • Store merchandise stocking
  • Reliability
  • Verbal Communication
  • Critical Thinking
  • Adaptability
  • Negotiation Skills
  • Non-verbal communication

Certification

  • Basic Life Support (BLS) Certification - American Heart Association.
  • CPR/AED Certification

Timeline

Cashier

Buc-ee's
06.2023 - Current

Shoe Sales Associate

Bass Pro Shops
06.2022 - 10.2022

Associate of Science - Health Sciences

San Jacinto College

High School Diploma -

North Shore Senior High School

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Nathaniel Orozco