Nathaniel Overby
Streetsboro,United States
Summary
Professional with solid background in security operations, known for high standards and achieving results. Skilled in threat assessment, surveillance, and emergency response, ensuring safety and security in dynamic environments. Strong team collaborator, adaptable to changing needs, and consistently reliable in critical situations.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Security Assistant
Department of Finance and Accounting Services
01.2021 - Current
- Company Overview: This is a federal job
- Responsible for the issuance, verification, and approval of civilian, contractor, and visitor identification cards and for management of associated database systems and functional processes
- Monitor and controls the access points for facility and the associate access control devices within DFAS areas
- Order supplies for DMDC equipment and Security office staff as far as cleaning, equipment, and stationary
- Assist in monitoring the facilities Electronic Security System
- Current Records Custodian for Security, Continuality, and Rapid/Deer's Office making sure we follow governmental guidelines
- Maintains the Joint Personnel Adjudication System for verification of clearance as required
- Conducts and documents Random Antiterrorism Measures as directed by the site Security Specialist
- Conducts fingerprint and background investigations for current, future, and potential DFAS employees
- Certified Site Security Manager issuing CAC cards for employees, retirees, and dependents including maintaining records per DMDC guidelines
- In charge of daily updates regarding DMDC/ Rapids protocol
- System access and approval for DFAS employees
- Handling and transporting classified information in terms of garnishments and other legal documents to various departments
- Reporting security incidents
- Advanced knowledge of laws and guidelines related to facility management
- Proficient in all Microsoft Office applications (Word, Excel, Access, PowerPoint)
- Perform a variety of office support functions such as answering inquiries, maintaining files/records, and resolving administrative problems
- Process forms and requests used in various office and interoffice needs for supplies, equipment, and directives from leadership
- Ensuring that current, accurate, and complete data is entered into electronic data systems, as applicable
- This is a federal job
- Supervisor: Douglas Smith (216-204-3586)
- Okay to contact this Supervisor: Yes
Office Manager/ Benefits Coordinator
Provident Advisor Group
09.2019 - Current
- Office management, inbound/outbound calls with clients, overseeing all office communications, and processing policies for various business internally for management in addition to recruitment, retention management, training, and facilitating new hires
- Order supplies, brochures, and other items for Colonial Life Insurance and office staff as far as cleaning, equipment, and stationary
- Strategic consulting in the areas of vendor management, cost reduction, marketing, merchant processing, life, health and property/accident insurances
- Scan customer documents related to life, auto, home, and annuity insurance including energy customers
- Creates monthly Excel spreadsheets to reflect coverage of new clients
- Assist with interviewing selection using Breezy HR, interviews, and onboarding with new employes
- Make determinations as to the eligibility for the type of benefit sought to include questions relating to adequacy of service disability, medical evidence, and the evaluation of evidence of income, employability, dependence, and relationship
- Request examinations, re-examination, or opinions to evaluate disabilities resulting from diseases or injuries for life and casualty benefits
- Excel database management, Elapp, TSYS, and other web-based systems for client management
- Perform a variety of office support functions such as answering inquiries, maintaining files/records, and resolving administrative problems
- Process forms and requests used in various office and interoffice needs in terms of supplies, equipment, and directives from leadership
- Analyzes and evaluates (on a quantitative or qualitative basis) the effectiveness of program operations in meeting established goals and objectives
- Performs basic studies requiring evaluation and identification of a variety of operational problems, evaluating alternative solutions and recommending appropriate action
- Documents accountable property transactions
- Reviews requests for accountable property prior to purchase and recommends procurement, substitution, or cross leveling of current on hand property
- Monitors and reviews scheduled inventories for analysis and deficiency reports
- Conducts training in accident prevention, safety work methods, safety office manager, and hazard identification
- Investigates incidents/accidents to initiate ways to prevent future occurrences
- Supervisor: Ari Galprin (216-769-9761)
- Okay to contact this Supervisor: Yes
Contact Representative
Department of Finance and Accounting Services
11.2019 - 01.2021
- Company Overview: This is a federal job
- Responds to customer inquiries with complete and accurate information by answering and returning telephone calls or responding in writing concerning retirement pay issue when necessary
- Explains clearly, accurately, and concisely to customers in layman's terms, the outcome of research, decisions, options, or timeframes required to resolve an inquiry
- Develops applicable solutions to problems and ensures corrective actions are completed
- Analyzes customer accounts to identify computation problems, erroneous data, incorrectly processed transactions, duplicate charges, missing documents, and address corrections
- Explain benefit (e.g., retirement, disability, public aid, insurance, taxes, etc.) entitlements or requirements to the military retirees and their families including evaluate benefit (e.g., retirement, disability, public aid, insurance, taxes, etc.) and either referring or assisting families to find the resources needed to address their issues
- This is a federal job
- Supervisor: Kelly Hayes (216-204-4155)
- Okay to contact this Supervisor: Yes
Estimator/ Repair Updater
Safeguard Properties Management LLC
10.2012 - 05.2019
- Liaison between vendors and banks, streamlining and ensuring the modification, restoration, construction, and conveyance of vacant and occupied homes which include repairs related to the top five main damages
- Perform vendor management of schedules, driving the modification and improvements of vacant and occupied homes in a timely manner using SAP and WBS to oversee the project management life cycle
- Validate bid submission and invoice using Xactimate, bluebook, and other internal programs for clients/vendor relating to conveyance of HUD/FHA properties
- This also includes blueprints, violations, and insurance claims
- Establish partnerships with vendors and banks, facilitating cost-effective modification operations
- Manage multiple projects simultaneously, collaborating with internal teams, as well as clients to increase project productivity, invoicing clients, and job coaching new hires
- Coordinates, plans, and manages real and personal property inventories
- Arranges for inspection, transfer, repair, packing, and transportation of property with 3rd party vendors
- Vendor Management- setting life cycles for vendors to start and complete accepted damage repairs at commercial and residential properties
- Serve as business advisor to a wide range of customers, participates in special projects/initiatives and performs special assignments
- Research and recommend appropriate action or interpretation of issues
- Supervisor: Gregory Decker (440-915-3789)
- Okay to contact this Supervisor: Yes
Manager
Velvet Room/Dream Nightclub
05.2007 - 03.2011
- Managed account documentation and procedures, improving accounting and business records in Excel and client database including AP and AR billing, and accounting generated revenue and vendor management
- Communicated between the owner and other promotional outlets, leveraging partnerships to drive profitability including widespread media visibility of events using tv, radio, and social media
- Negotiated contracts with promoters and vendors in the Greater Cleveland area, effectively producing Techno shows and Rap concerts with equal ease and achieving record turnout and media attention
- Instituted, organized, and executed marketing events, establishing partnerships with vendors, inventory management, buyer, human resource management, and delegating responsibilities to more than 40 staff members from marketing to bar staff
- Monitored the expenditures of budgeted funds by services and providing management with an analysis and action plan for any projected profits and/or deficits related to upcoming events and presenting an explanation for discovered variances to the owners
- Inventory of all supplies, auditing, and overseeing staff of bartenders, and security during special events
- Documents accountable property transactions
- Reviews requests for accountable property prior to purchase and recommends procurement, substitution, or cross leveling of current on hand property
- Provides guidance to Owner on the proper requirements for the accounting of both operational and capital assets
- Monitors and reviews scheduled inventories for analysis and deficiency reports
- Supervisor: Lisa Arnold (former owner) (440-343-1167)
- Okay to contact this Supervisor: Yes
Lead Administrative Associate
Adecco Staffing Services/ Galileo International
04.2001 - 01.2004
- Provide guidance to debit memo teams concerning pricing discrepancies related to ticketing/blackout/ and fare discounts
- Provide responses to other airlines disputing fair overcharges in addition to inquiring and providing final responses to manager for legal and regulatory conformity
- Implemented and developed processes in Debit Memo Department to increase efficiency in processing times of inquiries
- Supervised all incoming mail and allocated assignments to four direct reports
- Organized and managed classified information using Excel and client databases
- Designed and implemented processes to streamline the consolidation of debit memo information for company analysts, increasing organizational productivity and timeliness
Facilities Associate
Adecco Staffing Services/Phillips Consumer Electronics
02.2000 - 04.2001
- Research and studies records and files covering mishaps, injuries, and equipment maintenance data on premises
- Audits employer occupational safety and health injury records, safety plans, and program documentation
- Collaborated with the property management team to identify and coordinate enhancements to the eight floors of the main building
- Provided direct support to more than 200 employees regarding product demonstration, preparation, and inventory maintenance of Phillips products
- Galvanized the development of various systems to track assets, advance and restructure company-related project
- Consult with facilities director and leadership to confirm judgment on issues such as facilities support, maintenance, and other center and offsite venue services
- Assisted in providing support for other center-wide customer service initiatives to set standards, guidelines, procedures, and systems to ensure high quality seminar experiences for participants
Education
Master's degree - Business Communications
Jones International University
Centennial, CO05.2008
Bachelor's degree - Communications, African American Studies
Cleveland State University
Cleveland, OH05.2006
Skills
- Business Communications
- Third Party Partnerships
- Listening and understanding non verbal ques
- Providing Oral Presentations
- Negotiations & Contracts
- Promotional Planning
- Organizational Procedure
- Data Entry
- Digital Imaging
- Procurement Compliance Tracking
- Purchasing
- Customer Service Process
- Workflow Management
- Accounting Team Management
- Project Management
- Administrative Support
- Database Development
- Human Resources
- Team Management
- Employee Talent
- Industry Networks
- Account Development
- Inventory Management
- Scanning
- Faxing
- Proficient in all Microsoft Office applications (Word, Excel, Access, PowerPoint)
- Typing 50 words per minute
- Emergency Preparedness
- Security Screenings
- Event security
- Physical Security
- Operations Management
- CCTV Monitoring
- Document Management
- Report Generation
- Threat Management
- Access Control Management
- Visitor management
- Security camera monitoring
- Active Listening
- Honest and Dependable
- Customer Service
- Security operations experience
- Team Player
- Reliability
- First Aid Training
- Risk Assessment
- Team Training
- Keen observer
- Background Investigations
- Coaching and Mentoring
- Security procedures knowledge
- Punctuality
- Reliable and Responsible
- Federal and State Regulation Compliance
- Teamwork and Collaboration
Certification
- Licensed Insurance Agent, Ohio, 01/01/19, Present
- Licensed Benefits Coordinator, Ohio, 01/01/19, Present
- Project Management Certification, Jones International University, Centennial, CO, 2009
- Process and Workflow Management (HIT), Cuyahoga Community College, Cleveland, OH, 2011
- Healthcare Administration, Jones International University, Centennial, CO, 2010
- Cybersecurity Awareness Education Certificate – Federal Virtual Training Environment (FedVTE).
- First Aid Certification
- Certified ScrumMaster (CSM)
Additional Information
National Scholar Honor Society, Deans List Commendation every semester, Magna Cum Laude Business Communications, Third Party Partnerships, Listening and understanding non verbal ques, Providing Oral Presentations, Negotiations & Contracts, Promotional Planning, Organizational Procedure, Data Entry, Digital Imaging, Procurement Compliance Tracking, Purchasing, Customer Service Process, Workflow Management, Accounting Team Management, Project Management, Administrative Support, Database Development, Human Resources, Team Management, Employee Talent, Industry Networks, Account Development, Inventory Management, Digital Imaging, Scanning, Faxing, Proficient in all Microsoft Office applications (Word, Excel, Access, PowerPoint), Typing 50 words per minute
Affiliations
- Combined Federal Campaign - CFC, Co-Chair, 2024-2025
- AGA, Associate member - Webmaster
- Blacks In Government, Associate
- Project Management Institute, Associate/ Project Manager
Desiredlocations
- Cleveland, Ohio, United States
- Cuyahoga County, Ohio, United States
- Ohio City, Ohio, United States
Jobrelatedtraining
- Certified Site Security Manager, 01/01/21, Present
- Verifying Officials Desktop Certification, 2021
- Capturing Fingerprints Certification, 2021
- Capturing Proper ID Card Photos Certification, 2021
- OPSEC Awareness, 2021
- Insider Threat Awareness Training, 2021
- Level I Antiterrorism Awareness Training, 2021
- Basics for Verifying Officials and Site Support Managers, 2021
- Site Security Manager (SSM) deployable certification, 2021
- Site Security Manager roles and responsibilities, 2021
- Site Security Manager DMDC Security Online, 2021
- DOD Zero trust awareness, 2021
- Interpreting Rapids Reports, 2021
- Rapids Device Configurations, 2021
- Records Management/ Records Manager for Security Site Support, 01/01/22, Present
- White Belt Certification, 2023
Dayphone
2163713503
Availability
Permanent, Telework, Full-time, Shift work, Intermittent, Job sharing, Multiple Schedules
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of five staff members.
- Collaborated with team of six in the development of Green belt project.
- Documented and resolved retiree issues which led to customer retention.
Timeline
Security Assistant
Department of Finance and Accounting Services
01.2021 - Current
Contact Representative
Department of Finance and Accounting Services
11.2019 - 01.2021
Office Manager/ Benefits Coordinator
Provident Advisor Group
09.2019 - Current
Estimator/ Repair Updater
Safeguard Properties Management LLC
10.2012 - 05.2019
Manager
Velvet Room/Dream Nightclub
05.2007 - 03.2011
Lead Administrative Associate
Adecco Staffing Services/ Galileo International
04.2001 - 01.2004
Facilities Associate
Adecco Staffing Services/Phillips Consumer Electronics
02.2000 - 04.2001
Bachelor's degree - Communications, African American Studies
Cleveland State University
- Licensed Insurance Agent, Ohio, 01/01/19, Present
- Licensed Benefits Coordinator, Ohio, 01/01/19, Present
- Project Management Certification, Jones International University, Centennial, CO, 2009
- Process and Workflow Management (HIT), Cuyahoga Community College, Cleveland, OH, 2011
- Healthcare Administration, Jones International University, Centennial, CO, 2010
- Cybersecurity Awareness Education Certificate – Federal Virtual Training Environment (FedVTE).
- First Aid Certification
- Certified ScrumMaster (CSM)
Master's degree - Business Communications
Jones International University
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