Summary
Overview
Work History
Education
Skills
Timeline
Generic

NATHANIEL PARKER

Sunny Isles Beach,FL

Summary

Dynamic leader with a proven track record of exceeding sales goals at Lennar Homes, Inc., and achieving a 90% conversion rate for new accounts at Donna Italia. Expert in fostering team excellence and customer satisfaction through effective training and motivational strategies. Skilled in property maintenance and adept at navigating Florida's hospitality regulations.


This fast paced learner is looking for a new, dependable opportunity!

Overview

12
12
years of professional experience

Work History

House Manager

Fabel, Miami
11.2022 - Current
  • Achieved excellent customer service through coaching, leadership, and constructive feedback
  • Collaborated with back of house management to ensure seamless communication between kitchen and service staff for optimal dining experiences
  • Resolved guest challenges while maintaining a positive guest and team environment
  • Developed and implemented corrective action plans based n business needs
  • Created an environment of dignity and respect, aligning with company mission.

Director of Sales and Business Development

Icebox Cafe/Icebox Pantry
10.2021 - 11.2022

Created Sales and Marketing Plans

Developed weekly sales reports

Designed process implementation for local weekly activations

Generated leads to create new accounts

Maintained and nurtured account relations

Trained and managed new associates

National Account Manager

Donna Italia
11.2019 - 11.2021
  • Managed, supported and grew business relationships with existing US accounts and developed strategies to increase sales and revenue.
  • Fostered an environment of collaboration and open communication with internal teams to ensure seamless execution of account initiatives.
  • Consistently delivered 90% conversion rate for new accounts.
  • Onboarded and trained new associated

Customer Relations Manager

Lennar Homes, Inc.
11.2017 - 10.2019

Evaluated all aspects of the home building and buying experience

Built client relationships by responding to inquires, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.

Managed 5 communities with 1000+ homes

Onboarded and trained new associates

Consistently exceeded sales goals

Front of the House Manager

Lique Miami
06.2012 - 11.2017

Education

Miami Dade College
Miami, FL

High School Diploma -

The Marvelwood School
Kent, CT

EMT

Life Link Center
Pennsylvania

The United States Navy, Search And Rescue

Skills

    Collaborates to develop operational goals and initiates creative problem solving to attain objectives

    Proven ability to build, train, and motivate teams to exceed expectations

    Generates new and repeat business through outstanding customer service

    Knowledgeable in general property maintenance (tile, drywall, electrical, plumbing, and HVAC)

    Knowledgeable in Florida State rules and regulations governing restaurant and hospitality operations

    Excels in a high energy and deadline driven environment

Timeline

House Manager

Fabel, Miami
11.2022 - Current

Director of Sales and Business Development

Icebox Cafe/Icebox Pantry
10.2021 - 11.2022

National Account Manager

Donna Italia
11.2019 - 11.2021

Customer Relations Manager

Lennar Homes, Inc.
11.2017 - 10.2019

Front of the House Manager

Lique Miami
06.2012 - 11.2017

Miami Dade College

High School Diploma -

The Marvelwood School

EMT

Life Link Center

The United States Navy, Search And Rescue
NATHANIEL PARKER