Summary
Overview
Work History
Education
Skills
Timeline
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Nathaniel Peters

Weatherization Install Approvals
Peabody,MA

Summary

Home Energy Specialist | Former Restaurant Manager | Customer-Focused and Tech-Savvy Professional

I'm currently part of the HomeWorks Energy team, working with the Mass Save Program to help homeowners make energy-efficient upgrades. I recently moved into a remote role where I review and approve energy efficiency projects, ensuring they meet program standards. I'm passionate about the work we do and proud to be part of a team that's focused on creating a better, more sustainable future for Massachusetts.

Before entering the energy field, I spent over five years at the Portage Yacht Club, where I gained hands-on experience in almost every part of restaurant operations — from managing staff and daily logistics to stepping in as a bartender (trained by a Michelin-starred mixologist) and helping out in the kitchen when needed. I built strong teams, mentored new employees, and always focused on creating great experiences for both guests and coworkers.

I also worked at Bistro Bella Vita, one of Grand Rapids’ top restaurants, where I deepened my knowledge of wine and fine dining. I was briefly trained by a Level 3 sommelier, earned my SERV Safe certification, and left on very good terms.

To round out my skills, I completed a one-year Cybersecurity program through the University of Michigan, giving me a strong technical foundation and a better understanding of digital systems and security — something I’m excited to continue applying as I grow in more remote and tech-driven roles.

Whether in hospitality or home energy, I’ve always been driven by helping people, solving problems, and being part of something bigger. I’m excited to keep moving forward with HomeWorks Energy and do my part to make Massachusetts more efficient and sustainable.

Overview

8
8
years of professional experience
4
4
years of post-secondary education

Work History

Weatherization Approvals

HomeWorks Energy
Medford, MA
06.2025 - Current
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Learned and adapted quickly to new technology and software applications.
  • Transitioned to remote work seamlessly

Home Energy Specialist

Homeworks Energy
Medford, Massachussets
01.2024 - 06.2025
  • Developed comprehensive reports, detailing energy usage and cost-saving opportunities for clients.
  • Identified areas for improvement in existing systems by analyzing data from utility bills, meters, sub-meters, and building automation systems.
  • Conducted in-depth research on industry trends and emerging technologies to better serve clients'' needs.
  • Improved energy efficiency by conducting comprehensive audits and implementing tailored solutions.
  • Enhanced client satisfaction with personalized energy management strategies and ongoing support.
  • Managed successful completion of various projects within budget constraints and tight timelines.
  • Evaluated potential renewable energy sources, such as solar, wind, or biomass, to determine feasibility for client implementation.
  • Reached over 1.1M in sales

Server

Bistro Bella Vita
09.2022 - 05.2023
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Checked guests' identification before serving alcoholic beverages.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Served high customer volumes during special events, nights, and weekends.

Manager

Portage Yacht Club
05.2021 - 08.2022
  • Maintained professional, organized and safe environment for employees and patrons.
  • Recruited and hired top performers to add talent and value to department.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Server

Portage Yacht Club
05.2017 - 06.2021
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Education

High School Diploma -

Dexter High School
Dexter, MI
09.2015 - 05.2019

Skills

Handling difficult customers

Attending multiple customers

Point of sale operation

Customer service

Computer skills

Teamwork and collaboration

Friendly, positive attitude

Problem-solving

Timeline

Weatherization Approvals

HomeWorks Energy
06.2025 - Current

Home Energy Specialist

Homeworks Energy
01.2024 - 06.2025

Server

Bistro Bella Vita
09.2022 - 05.2023

Manager

Portage Yacht Club
05.2021 - 08.2022

Server

Portage Yacht Club
05.2017 - 06.2021

High School Diploma -

Dexter High School
09.2015 - 05.2019
Nathaniel PetersWeatherization Install Approvals
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