Nathaniel Phillips
Lawrenceville,GA
Summary
Dynamic Courier Driver with extensive and professional experience at National Express Courier, recognized for excellence in route planning and exceptional customer service. Proven track record of ensuring timely deliveries while adhering to safety compliance and maintaining vehicle integrity. Strong problem-solving skills and proficient in GPS navigation, contributing to enhanced efficiency in logistics operations. Aiming to leverage expertise to drive operational improvements in future roles.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Courier Driver
National Express Courier
Duluth, GA
09.2024 - Current
- Assisted in the sorting and organizing of packages for efficient delivery routes.
- Delivered and picked up medical records, lab specimens and medications to and from hospitals and other medical facilities.
- Interacted professionally with customers, collecting signatures.
- Sorted parcels according to delivery route.
- Complied with local safety and traffic laws when traveling in vehicle.
- Managed delivery manifests with smartphones for customer signatures.
- Performed regular maintenance checks on vehicles including oil changes and tire rotations.
- Utilized time management skills to coordinate parcel delivery.
- Loaded and unloaded vehicle with packages, ensuring secure and organized arrangement to prevent damage.
- Utilized navigation tools and local knowledge to find the most efficient delivery routes.
- Reported customer issues and feedback to management.
- Ensured punctual completion of delivery schedules.
- Ensured all packages were properly labeled and sealed.
- Followed safety protocols when loading, unloading, driving, and delivering items.
- Ensured vehicle maintenance, cleanliness, and organized packages for optimal delivery efficiency.
- Communicated with customers to coordinate delivery times.
- Performed routine air and fluid checks and refueling for vehicles.
- Delivered items to residential addresses within specified time frames.
- Used cell phones or tablets to upload time, delivery and shipment information into the company app.
- Maintained accurate records of deliveries and pick-ups using computerized tracking systems.
- Performed routine vehicle inspections before and after each shift to ensure operational safety.
- Coordinated with dispatch and team members via radio or phone to share updates and receive instructions.
- Followed all safety regulations and traffic laws during delivery operations.
Owner/Operator Truck Driver
Naps Transportation LLC
Lawrenceville, GA
09.2022 - 08.2024
- Conducted vehicle inspections to identify mechanical issues.
- Adhered to driving regulations and safety procedures.
- Ensured compliance with DOT regulations including hours of service, weight limits, hazardous material handling requirements and driver qualifications.
- Communicated with customers regarding delivery times and location details.
- Operated trailer hook-up and release equipment.
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
- Worked well with dispatchers to communicate route and schedule changes.
- Processed shipment documents neatly and efficiently for each load.
- Obtained signatures needed to complete and process paperwork.
- Followed all applicable rules, laws and regulations governing the safe operation of a large vehicle.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
- Managed records related to vehicle maintenance, inspections, repairs, registration and insurance coverage.
- Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
- Operated commercial truck to transport goods and materials over long distances.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Recorded expenses and maintained receipts.
- Maintained safe driving habits to protect property and general public on roadways.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Utilized GPS systems for navigation purposes throughout trips.
- Developed positive relationships with customers by providing excellent customer service.
Machine Operator
Primex Plastics Corporation
Oakwood, GA
06.2017 - 09.2022
- Adhered to safety protocols during machine operation.
- Monitored machine performance to identify issues in finished products.
- Performed routine safety inspections to detect hazards within work environment.
- Adhered to company guidelines for quality control processes.
- Logged daily production quantities and materials used.
- Calibrated equipment to align with production specifications.
- Supervised production line to identify and prevent pile-ups.
- Conducted verification of production orders prior to initiating set-up.
Education
CDL Class A -
Daily's Truck Driving School
Buford, GA01-2022
High School Diploma -
Peachtree Ridge High School
Suwanee, GA05-2017
Skills
- Route planning
- Vehicle maintenance
- Customer service
- Safety compliance
- Delivery tracking
- Time management
- Communication skills
- Problem solving
- Equipment operation
- Delivery and pickup
- Vehicle inspections
- Loading and unloading
- Quick decision making
- Delivery scheduling
- Valid Driver's license
- Heavy lifting
- Traffic law knowledge
- GPS navigation
- Logistics and transportation
- Courier training
Affiliations
- Professional DJ over 10+ Years doing special events such as weddings, birthday parties, different clubs, City Hall events, and radio as well.
Certification
- CDL Class A License
Accomplishments
- High School Diploma
- Graduated from CDL School and got my Class A license.
Timeline
Courier Driver
National Express Courier
09.2024 - Current
Owner/Operator Truck Driver
Naps Transportation LLC
09.2022 - 08.2024
Machine Operator
Primex Plastics Corporation
06.2017 - 09.2022
CDL Class A -
Daily's Truck Driving School
High School Diploma -
Peachtree Ridge High School
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