To obtain a job with a prosperous company that will both contribute to my knowledge and experience as well as challenge my professional growth while contributing to the company’s success and longevity. To help others as well as make a difference within my job and company.
Overview
8
8
years of professional experience
Work History
Package Dispatch Supervisor
United Parcel Service
San Antonio, TX
06.2018 - Current
Managed a group of over 200 Full time employees as well as my own staff of 12 Supervisors.
Assist in covering for Center manager of a 12 million dollar a month operation.
Provided strategies to improve and hit KPI targets to increase profits for the company.
Maintained accurate records of employee attendance, payroll information and other administrative tasks related to personnel management.
Managed day-to-day operations of the center, including staffing, scheduling, budgeting, inventory control and customer service.
Coordinated transportation logistics between multiple warehouses located in different cities, states for large orders requiring special attention, handling requirements due to size or weight restrictions imposed by carriers, vendors involved in the shipment process.
Prepared reports on delivery times, dispatch delays, or other related topics.
Focused on reducing scanning errors and increasing timely deliveries
Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
Manage, plan, organize, and direct all employees assigned
Applied leadership and analytical skills to execute company and personal goals
Attended and lead daily supervisor meetings with other management team members and worked to create and promote new office policies and procedures
Experience in Engineering, Feeders, Operations, Air, Package, and Security departments
Established relationships with vendors to secure discounts on shipping services when possible.
Analyzed data from previous deliveries to identify areas where improvements can be made in the future.
Monitored driver performance and provided feedback as needed.
Developed and implemented policies to improve efficiency and safety in the workplace.
Resident Assistant
Department of housing and residential life
04.2016 - 06.2018
Provided paraprofessional advising to undergraduate students in the residential environment
Developed and conducted programs on diversity, abuse, security, and academic performance
Managed administrative tasks for all 650 residents including room condition reports, maintenance requests, incident reports, and the room change process
As well as enforced college policy
Also oversaw the single largest number of residents for any RA at Texas State (76)
Took over and designed a new procedure for mail for the whole complex
Helped draft a new process for mail for the whole Department of Housing at Texas State for over 7000 students.
Sales Associate and Stock
The North Face Inc.
San Marcos, TX
11.2015 - 01.2016
Learned how to sale clothing and other merchandise while working with customers in a professional personal scenario
Learned how to use a cash register and work as a part of a major company
Redesigned displays that made the store look better for the store as well as restocking portions of the store.
Handled customer complaints in a professional manner.
Worked with fellow sales team members to achieve group targets.