Nathaniel Reyes
Hewlett,NY
Summary
Hospitality manager with a strong work ethic. Highly organized and dedicated professional with a strong background in hospitality management and a passion for the performing arts, seeking to leverage administrative and event coordination skills to support programming and artist services at Lincoln Center. Proven ability to streamline operations, manage complex logistics, and provide exceptional support in dynamic environments, complemented by a Bachelor of Arts in Music
Overview
10
10
years of professional experience
Work History
Intern
Mezzanine Advisors
08.2024 - Current
- Researched and built targeted media lists for client outreach, identifying key journalists, publications, and trade outlets aligned with each client’s industry and positioning.
- Compiled and distributed weekly news recaps summarizing relevant client media coverage, industry trends, and competitor mentions to support account strategy and reporting.
- Provided on-site event support at client dinners, conferences, and networking functions, managing guest lists, coordinating reservations, and overseeing menu logistics to ensure a seamless experience.
- Drafted engaging social media copy for clients across LinkedIn and other platforms, highlighting new hires, strategic partnerships, and customer success stories.
- Demonstrated strong attention to detail and organizational skills while juggling multiple projects in a fast-paced, deadline-driven agency environment.
Operations and Hospitality Manager
Catalina Beach Club
05.2023 - Current
- Delivered exceptional, personalized service by anticipating guest needs, managing special requests, and building long-term relationships that drove client satisfaction and loyalty.
- Coordinated with internal teams to ensure efficient cabana turnovers, proactively communicating with guests to minimize service delays and maintain a seamless experience.
- Conducted routine inspections of cabanas and surrounding areas to uphold top-tier cleanliness and safety standards, leading to a measurable decrease in guest complaints.
- Streamlined guest check-in and seating logistics, creating a welcoming atmosphere while reducing wait times and improving overall operational efficiency.
- Navigated high-pressure environments with strong multitasking, conflict resolution, and communication skills to deliver smooth, service-forward guest experiences.
- Drove increased repeat business and member retention through thoughtful, proactive service and consistent follow-through on client needs.
Work Student
State University of New York at Fredonia
08.2021 - 05.2025
- Worked every semester in various Residence Halls as well as Student lounges operating the front desk whilst being enrolled in the University.
- Ensured every residents safety by ensuring verification of residency when entering the buildings/bringing guests.
- Managed given tasks by the supervisor ensuring up-to-date announcements/events.
Cabana Attendant
Catalina Beach Club
07.2020 - 09.2022
- Assisted in daily operations of a high-volume beach club zone with multiple private cabanas.
- Oversaw on-site food and beverage logistics for private gatherings and events, acting as the main point of contact between guests and culinary teams to ensure flawless execution.
- Streamlined guest check-in and seating logistics, creating a welcoming atmosphere while reducing wait times and improving overall operational efficiency.
- Handled daily setup and breakdown of beach seating and guest belongings, ensuring comfort and personal preferences were consistently met.
After-School Tutor
Kumon Learning Center
06.2015 - 08.2018
- Improved students overall academic performance by providing one-on-one tutoring in subjects like math, english, and reading.
- Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided students with homework assignments and in-class assignments, and graded them thoroughly, providing them back to the students for review and correction.
Education
Bachelor of Arts - Music (Percussion)
State University of New York At Fredonia
Fredonia, NY05-2025
Bachelor of Arts - Spanish
State University of New York At Fredonia
Fredonia, NY05-2025
Skills
- Strong work ethic
- Cleanliness maintenance
- Customer relations
- Teamwork and collaboration
- Time management
- Flexible and adaptable
- Problem-solving abilities
- Multitasking
- Creative problem solving
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Playing in music settings
- Outdoor Recreation
- Computers and Technology
- Strategy Games
Timeline
Intern
Mezzanine Advisors
08.2024 - Current
Operations and Hospitality Manager
Catalina Beach Club
05.2023 - Current
Work Student
State University of New York at Fredonia
08.2021 - 05.2025
Cabana Attendant
Catalina Beach Club
07.2020 - 09.2022
After-School Tutor
Kumon Learning Center
06.2015 - 08.2018
Bachelor of Arts - Music (Percussion)
State University of New York At Fredonia
Bachelor of Arts - Spanish
State University of New York At Fredonia
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