Summary
Overview
Work History
Education
Skills
Timeline
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Nathaniel Rojas

Summary

I am an accomplished Crew Trainer and ClickList Selector with a proven track record at McDonald's, enhancing team performance and customer satisfaction through expert training and meticulous attention to detail. Also being skilled in safe food handling and team leadership, adept at improving operational efficiency and elevating service standards. I have proven to be an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I am looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Crew Trainer/Truck Unloader

McDonald's
04.2023 - Current
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Maintained current knowledge of all team position requirements.

Pizza Maker

Dominos Pizza Inc.
02.2022 - 08.2022
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
  • Monitored and maintained clean working areas and cooking surfaces.

ClickList Selector

Kroger
05.2020 - 08.2020
  • Streamlined ClickList operations by consistently organizing and maintaining designated storage areas for order staging.
  • Monitored stock control systems and processed specific orders.
  • Improved customer satisfaction through meticulous attention to detail when selecting products, ensuring freshness and quality.
  • Adapted seamlessly to new software updates as they were introduced within our systems for maintaining efficient workflows across departments involved within this particular field over time too.
  • Provided exceptional service to customers, addressing inquiries or concerns promptly and professionally.

Education

High School Diploma -

Centerville High School, Centerville, OH, US
500 E Franklin St
06.2022

Skills

  • Customer Service
  • Employee Training
  • Cash Handling
  • Team Leadership
  • Workplace Safety
  • Safe Food Handling
  • Team leadership and supervision
  • Food safety understanding
  • Food Safety
  • Active Listening
  • Opening and closing procedures
  • Policies and Procedures

Timeline

Crew Trainer/Truck Unloader

McDonald's
04.2023 - Current

Pizza Maker

Dominos Pizza Inc.
02.2022 - 08.2022

ClickList Selector

Kroger
05.2020 - 08.2020

High School Diploma -

Centerville High School, Centerville, OH, US

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Nathaniel Rojas