Nathaniel Roper
Cromwell,CT
Summary
Technical service professional with hands-on diagnostic experience in electronic and mechanical systems. Skilled in troubleshooting equipment issues, performing preventive maintenance, maintaining service documentation, and delivering customer-focused technical support. Known for strong attention to detail, proactive problem solving, and rapidly learning new technologies. Seeking to apply technical expertise to help deliver effective solutions.
Overview
5
5
years of professional experience
Work History
ADAS Systems Technician
TechZone
Berlin, CT
06.2024 - Current
- Assist in troubleshooting hardware and software issues to ensure operational efficiency
- Program and calibrate advanced electronic systems
- Document service procedures and results for customer and internal records
- Independently manage daily service schedule and client communications to ensure timely task completion
- Support team members with complex jobs by remotely reviewing systems and advising on diagnostic next steps
Technician
Bertera Subaru
Hartford, CT
12.2021 - 03.2024
- Conducted routine maintenance on vehicles, ensuring optimal performance and safety standards
- Maintained organized work environment and equipment inventory
- Precisely and accurately detailing the problem, cause, and solution to the customer
- Coordinated with cross-functional departments to ensure timely repair completion
Technician
Monro Muffler
Rocky Hill, CT
03.2021 - 12.2021
- Developed foundational technical skills in automotive diagnostics and repair procedures
- Maintained shop organization, tools, and equipment to support efficient workflow
- Supported customers by identifying issues and communicating repair solutions
Education
Automotive Technology
Lincoln Technical Institute
East Windsor, CT10-2021
High School Diploma -
Cromwell High School
Cromwell, CT06-2020
Skills
- Detail oriented
- Adaptability
- Customer service
- Troubleshooting
- Time Management
- Workflow Coordination
- Decision-Making
- Microsoft Proficient
Timeline
ADAS Systems Technician
TechZone
06.2024 - Current
Technician
Bertera Subaru
12.2021 - 03.2024
Technician
Monro Muffler
03.2021 - 12.2021
Automotive Technology
Lincoln Technical Institute
High School Diploma -
Cromwell High School