Nathaniel Rosado
East Amherst,NY
Summary
Dedicated professional with a strong background in customer relationship management and team collaboration. Recognized for attention to detail and effective communication skills, contributing to enhanced guest experiences in high-volume settings. Detail-oriented research volunteer with experience in data collection and documentation management. Skilled in maintaining confidentiality and synthesizing findings into actionable reports, ready to support clinical research initiatives and enhance operational efficiency. Versatile professional with a solid foundation in healthcare support and customer service. Known for effective communication and problem-solving abilities, ready to leverage expertise to improve service delivery and operational workflows. Attentive Research Volunteer with knowledge of industry-specific software and technology. Organized and a true team player. An enthusiastic personality. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
4
4
years of professional experience
Work History
Research Volunteer
Dent Neurological Institute
Amherst, New York
10.2025 - Current
- Assisted in data collection for clinical research studies.
- Maintained detailed documentation of research protocols and findings.
- Conducted literature reviews to support ongoing research projects.
- Participated in meetings, presentations and other events.
- Met specific confidentiality requirements for all research, data and projects.
- Analyzed and synthesized collected information into meaningful reports.
Server
Transit Valley Country Club
East Amherst, New York
05.2024 - Current
- Provided exceptional customer service to club members and guests.
- Took and delivered food and drink orders efficiently.
- Maintained cleanliness and organization of dining areas.
- Assisted in training new staff on service protocols.
- Collaborated with kitchen staff to ensure timely order preparation.
- Supported special events by setting up tables and serving guests.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
Server Assistant
Transit Valley Country Club
East Amherst, New York
05.2024 - Current
- Assisted servers with timely delivery of food and beverages to members.
- Maintained cleanliness and organization of dining areas and service stations.
- Supported setup and breakdown of banquet events and special functions.
- Communicated effectively with kitchen staff to ensure accurate order fulfillment.
- Provided exceptional customer service by addressing member inquiries promptly.
- Collaborated with team members to enhance overall dining experience for guests.
Host
Transit Valley Country Club
East Amherst, New York
05.2024 - Current
- Greeted and welcomed guests upon arrival at the country club.
- Managed reservation system and coordinated table assignments efficiently.
- Assisted guests with menu inquiries and dining preferences.
- Maintained cleanliness and organization of the host station.
Concierge
Transit Valley Country Club
East Amherst, New York
05.2024 - Current
- Greeted and assisted members with inquiries and requests.
- Coordinated reservations for events and dining services.
- Provided information about club amenities and services to guests.
- Collaborated with staff to ensure smooth daily operations.
Clinical Shadower
University At Buffalo Neurosurgery Center
Williamsville, New York
07.2025 - 07.2025
- Observed surgical procedures to understand neurosurgical techniques and patient care.
- Engaged with patients to gather medical history and explain procedures.
- Shadowed healthcare professionals to learn about interdisciplinary collaboration.
- Documented key observations during surgeries for educational purposes.
- Collaborated with staff to enhance workflow efficiency in clinical settings.
- Participated in patient follow-up discussions to understand post-operative care processes.
- Maintained confidentiality of all patient information at all times.
- Documented patient histories accurately according to established protocols.
Service Clerk
Walgreens
Amherst, New York
02.2022 - 05.2024
- Assisted customers with product inquiries and made tailored recommendations.
- Managed inventory levels, ensuring optimal stock availability and organized merchandise.
- Operated cash register, processing customer transactions with high efficiency.
- Maintained store cleanliness and organization to enhance shopping experience.
- Collaborated with team members to facilitate seamless daily operations.
Education
Advanced Regents Diploma -
Sweet Home Senior High School
Amherst, NY06-2024
Psychology BA/BS - Psychology and Neuroscience
SUNY At Buffalo
Buffalo, NYSkills
- Data collection
- Report analysis
- Literature review
- Customer relationship management
- Inventory management
- Cash handling
- Reservation coordination
- Team collaboration
- Problem solving
- Effective communication
- Attention to detail
- Time management
- Training support
- Ethical considerations
- Online research
- Scientific writing
- Web-based research
- Observational skills
Timeline
Research Volunteer
Dent Neurological Institute
10.2025 - Current
Clinical Shadower
University At Buffalo Neurosurgery Center
07.2025 - 07.2025
Server
Transit Valley Country Club
05.2024 - Current
Server Assistant
Transit Valley Country Club
05.2024 - Current
Host
Transit Valley Country Club
05.2024 - Current
Concierge
Transit Valley Country Club
05.2024 - Current
Service Clerk
Walgreens
02.2022 - 05.2024
Advanced Regents Diploma -
Sweet Home Senior High School
Psychology BA/BS - Psychology and Neuroscience
SUNY At Buffalo