Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Nathaniel Sanchez

San Marcos,CA

Summary

Grocery Manager with extensive experience in service operations and customer satisfaction enhancement. Proven track record of leading teams to optimize workflows and elevate service quality. Strong leadership and problem-solving abilities demonstrated in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Service Manager

Sprouts Farmers Market
08.2025 - Current
  • Oversaw daily service operations, ensuring adherence to quality standards and customer satisfaction.
  • Developed and implemented process improvements that enhanced team efficiency and service delivery.
  • Mentored and trained staff on best practices, fostering a collaborative work environment.
  • Analyzed customer feedback to drive service enhancements and address recurring issues.
  • Led initiatives to enhance employee engagement, resulting in increased team morale and productivity.
  • Met with customers to discuss service needs and offer available solutions.

Grocery Department Manager

Sprouts
03.2022 - 08.2025
  • Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
  • Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team.

Assistant Grocery Manager

Sprouts Farmers Market Inc, Grocery
03.2019 - 03.2022
  • Assisted in inventory management, ensuring stock levels aligned with sales forecasts.
  • Trained and mentored new team members on operational procedures and customer service standards.
  • Implemented process improvements to enhance efficiency of daily store operations.
  • Conducted regular audits of merchandise displays, ensuring compliance with company guidelines.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.

Education

High School Diploma -

San Diego Neighborhood Homeschools
Oceanside Ca
08.2018

Skills

  • Supply Level Management
  • Scheduling and Time-Tracking
  • Records Organization and Management
  • Staff Coaching and Training
  • Pallet Jacks
  • Inventory Merchandising
  • Computer Proficiency
  • Recruitment and Training
  • Department Oversight
  • Sales Promotion
  • Store Displays
  • Sales Activities
  • Maintaining Clean Work Areas

Accomplishments

Collaborated with Special Operations personnel on Project Goose to streamline and reduce backroom inventory at a major grocery retailer. Successfully cleared over $200,000 in excess inventory in the San Diego region by implementing improved organizational systems, optimizing scheduling based on store needs, and enhancing merchandising strategies.

Timeline

Service Manager

Sprouts Farmers Market
08.2025 - Current

Grocery Department Manager

Sprouts
03.2022 - 08.2025

Assistant Grocery Manager

Sprouts Farmers Market Inc, Grocery
03.2019 - 03.2022

High School Diploma -

San Diego Neighborhood Homeschools

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