ASHLEY EVANS
Richmond,VA
Summary
Innovative senior management professional and problem solver, with skills in program design, partnership development, and a training implementation and facilitation background. Experienced in team building, leading and motivating student success initiatives, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
11
years of professional experience
Work History
Long Term Substitute Teacher
Richmond Public Schools
2023.03 - Current
- Kept students on-task with proactive behavior modification and positive reinforcement strategies for middle and high school students.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Developed and implemented engaging lesson plans to accommodate varied student learning styles for 3 schools.
Senior Tutor Success Program Manager
Paper
2022.04 - 2022.08
- Developed and optimized organizational education systems to boost efficiency for over 350 tutors.
- Organized and led staff orientation programs and training to promote collaboration.
- Managed, trained and motivated 8 full time team members to continuously improve knowledge and abilities in tutor management field.
- Performed quality assurance assessments to provide data-driven managerial support and virtual learning initiatives to multiple teams of 8-15 tutor managers.
- Facilitated development of affinity groups to improve cultural awareness.
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
- Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement.
Senior Success Program and Partnerships Manager
LET'S GET READY
2019.01 - 2022.04
- Transitioned Campus Base Coaching Program to Virtual Success Coaching program with remote recruitment, onboarding, virtual learning and development experiences, and management of over 30 coaches.
- Fostered growth of existing college partnerships; establishing 5 stakeholder relations to increase program awareness and reach.
- Mobilized development of 5 Peer Success Sites to include recruitment, orientation, and facilitation of all personal and academic advising components.
- Developed and provided training for 6 cohort groups of collegiate and full time employees.
- Engaged with customers, internal departments, and external stakeholders to create positive, trusting and professional relationships.
- Coordinated over 15 projects related to creating training policies, curriculum development, student career initiatives, budget control, organizational management structure, etc.
- Advised and managed 15-20 Peer Success Site coaches (per semester); leading mentorship of over 1200 first-generation or low-income freshman and sophomore students managing 99% engagement via text messaging platform.
- Orchestrated coach management and academic milestones curriculums essential to effectively tracking student achievements and matriculation through use of Salesforce.
- Exceeded organization program goal by 30% each year consistent with academic coaching semesters over 3 years.
College Success Coach
CREATIVE CONNECTIONS
2019.09 - 2020.06
- Assisted over 400 students develop educational plans and strategies to improve student success during their freshman year of high school.
- Provided career and college selection support to groups of around 30-35 high school students.
- Designed and coordinate group learning activities to individualize student retention efforts.
- Developed individual and/or group coaching on issues related to academic success.
- Enrolled over 300 students in college and SAT prep courses.
Internship and College Advising Program Manager
YWCA BROOKLYN
2017.07 - 2018.12
- Provided college counseling and case management to cohorts YW LEAD, minority female program, including personal development and comprehensive college access programming.
- Cultivated and maintained relationships with external shareholders and partners to enhance funding and opportunities for collaboration to include Girls .
- Lead YWCA developed curriculums through weekly groups sessions and activities to support program objectives related to social justice, college access, and women empowerment.
- Developed donor packages and managed data and participant information to create grant proposals.
- Mentored 100% of graduating senior class through applying and enrolling in 4-year institutions of their choice.
- Advised 12 recent program graduates in academic planning, time management, and retention programming to support matriculation.
- Ensured all college-related deadlines were met for all participants.
- Supported Program Director in coordinating programs and activities to support social justice initiatives that increased student participant engagement by 80%.
- Facilitated creation of CRM to monitor college access attainment, contact information, and engagement for over 400 students.
- Identified methods and tools to promote student success in project-based learning.
College Success Coach
THE NEW YORK FOUNDLING DORM PROJECT
2015.12 - 2017.07
- Coordinated 24 hour living residential and academic services for 60 foster youth ages 18-24.
- Developed curriculum to facilitate learning and development initiatives for 8 member College Success Coach Team.
- Liaised with stakeholders (The City University of New York programs , The State University of New York programs, and The Administration for Children's Services), to assist students with college readiness, access, and persistence.
- Managed 3 cohorts of student interns through daily activities, recruitment, and on-boarding each academic semester.
- Strategically developed marketing and program materials for Dorm Project community events
- Recruited over 105 new program participants to increase students served by 100%.
- Provided academic counsel to cohorts of youth resulting in 80% class attendance rating.
- Formulated program engagement efforts to foster community among various cohort populations.
- Conducted weekly meetings with 13-15 students to advise them in matters regarding their socio-emotional, academic, and mental health status.
Marine Painter
HUNTINGTON INGALLS INDUSTRIES SHIPYARD
2014.01 - 2016.02
- Managed use of hazardous materials to secure safety and security of all staff and participants.
- Supervised productivity and task execution of more than 10 staff members.
- Facilitated diversity and inclusion training for team members.
Summer Programs Assistant Director
CITY OF NEWPORT NEWS
2013.03 - 2014.03
- Presided over Summer College Readiness Camp for over 25 students Managed groups of 12 employees.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Facilitated seasonal orientation for new student groups.
- Advised junior and senior high school students on college preparedness.
- Conferred and resolved education-related issues and problems with students, parents and school officials.
Education
M.S. Higher Education - Higher Education
Walden University
Minneapolis, MN03.2018
B.A. - African American Studies
Virginia Commonwealth University
Richmond, VA05.2012
Skills
- Training Facilitation and Development
- Partnership Development
- Career Readiness Support
- Instructional and Curriculum Design
- Culture Change Agent
- Strategic Goal and Budget Planning
- Client Interfacing
- Student Recruitment and Retention
- Virtual and In Person Training Facilitation
- Coach Engagement and Management
- Strategic Planning and Implementation
- Knowledgeable in G-Suite, Microsoft Office, and Salesforce
Affiliations
Delta Sigma Theta Sorority, Inc.
Timeline
Long Term Substitute Teacher
Richmond Public Schools
2023.03 - Current
Senior Tutor Success Program Manager
Paper
2022.04 - 2022.08
College Success Coach
CREATIVE CONNECTIONS
2019.09 - 2020.06
Senior Success Program and Partnerships Manager
LET'S GET READY
2019.01 - 2022.04
Internship and College Advising Program Manager
YWCA BROOKLYN
2017.07 - 2018.12
College Success Coach
THE NEW YORK FOUNDLING DORM PROJECT
2015.12 - 2017.07
Marine Painter
HUNTINGTON INGALLS INDUSTRIES SHIPYARD
2014.01 - 2016.02
Summer Programs Assistant Director
CITY OF NEWPORT NEWS
2013.03 - 2014.03
M.S. Higher Education - Higher Education
Walden University
B.A. - African American Studies
Virginia Commonwealth University
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