NATHANIEL STALLWORTH
Dixhills
Summary
Goal-oriented marketing expert with natural talents in developing and implementing successful strategies, driving profits, increasing market shares and strengthening customer dominance. Hardworking, performance-oriented leader offering proven expertise in project development, team supervision and campaign enhancement. Prepared to bring 16+ years of progressive experience and take on challenging position with opportunity to make lasting impact on company and customer success.
Overview
12
12
years of professional experience
Work History
Account Executive
Cell Nation-Master Dealer
04.2024 - Current
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
- Monitored industry trends and competition, adjusting sales strategies accordingly to maintain a competitive edge in the market.
Connectivity Manager
T-Mobile
08.2022 - Current
- Lead a team of Connectivity Experts in local areas helping connect qualified customers to our industry leading Lifeline Assistance and Affordable Connectivity programs
- Provide meaningful career and professional development for assigned Connectivity Experts, in partnership with leadership development staff; Coach and develop Connectivity Experts, including inspection and observation of expected behaviors and outcomes, actively engaging in day-to-day activities on the sales floor and being a trusted resource for experts through in-the-game coaching.
Market Development Manager
T-Mobile
03.2022 - 08.2022
- Streamline training, knowledge transfer and additional resources to help frontline teams.
- Align on key challenges and gaps holding back retail/care teams from driving incremental Home Internet .
- Supporting the Long Island Queens market both Corporate locations as well as Third Party Retail (144 total stores)
- Continually maintained and improved company's reputation and positive image in markets served.
- Oversaw preparation of marketing copy, images, videos, emails and other collateral.
- Built and strengthened strategic relationships with vendors, advertising agencies and leading [Industry] partners.
- Mentored leaders personnel on best practices and protocols to maximize productivity.
Retail Development Manager
T-Mobile
02.2019 - 03.2022
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Communicated with managers of other departments to maintain transparency.
- Drove key product/program adoption and success across an District. Served as an subject
matter expert on key products and will build Field expertise on those products while also
ensuring an exceptional customer experience.
In addition, acted as a primary POC on all issues concerning products/programs for the Retail
frontline. Tasked with influencing Store Leaders to ensure product expertise is developed and
translated into meeting sales targets
• Demonstrated track record of building winning teams and implementing strategies to grow
top and bottom-line results
• Experienced with key product and technology launch programs
• Assessed and analyzed business performance
• Experienced in building team atmosphere
Product Expertise of T-Mobile's latest products and services - Developed product expertise in order to evangelize product features/benefits and influence
sales results with store leaders. - Contributed to product innovation through surfacing
customer input and product ideas based on customer interactions/experiences and relaying
that feedback to Sales Operations. - Product Training: Certified each store in District on key products and services.
- Performance Evaluation: Evaluated product performance throughout the District and
identifies any gaps or opportunities. - Partnered with Field and Sales Operations leadership to create an action plan, close gaps, and
institutionalize best practices. - Provided feedback to internal teams as to what training and process enhancements would be most impactful in the Field.
- Analyzed and interpreted store trends to facilitate planning.
- Developed growth strategies for network of 30+ stores.
RETAIL STORE MANAGER
T-MOBILE
01.2015 - 01.2019
- Manage three locations from low volume, mall store and high volume
- Awarded Brooklyn Queens Long Island’s " Elite 8 Award' 9 Times in 2 different locations
- Awarded Q 2 2018 " Winners Circle"
- Converted store from mid-volume to high volume in under 1 years’ time
- Attain the highest performing team in the district and division (consistently ranked in the top 5%) 2
- Train on site retail and train on applications such as Kronos, SAP, POS, Salesforce, Kenexa,
- Watson, Tapestry, Microsoft Office, and Quick View
- Trained team members in successful strategies to meet operational and sales targets.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
- Managed store organization, maintenance and purchasing functions.
RETAIL ASSOCIATE MANAGER
T-MOBILE
01.2012 - 01.2015
- Upheld company customer service standards to provide customers with outstanding service and friendly environment.
- Trained team on all our products, services, and promotions
- Assisted with recruiting, hiring, educating and motivating retail team to maintain optimal staffing levels.
- Modeled effective leadership to gain commitment to store goals and training to exceed industry standards.
- Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
- Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
Education
Some College (No Degree) - Business Management, Audio Recording
Five Towns College
Huntington Station, NYSkills
- Talent Management
- Talent Development
- Personnel Development
- Team Building
- Strategic Planning and Alignment
- Microsoft SharePoint
Accomplishments
- Awarded Brooklyn Queens Long Islands " Elite 8 Award' 9 Times in 2 different locations
- Awarded Q 2 2018 " Winners Circle"
Timeline
Account Executive
Cell Nation-Master Dealer
04.2024 - Current
Connectivity Manager
T-Mobile
08.2022 - Current
Market Development Manager
T-Mobile
03.2022 - 08.2022
Retail Development Manager
T-Mobile
02.2019 - 03.2022
RETAIL STORE MANAGER
T-MOBILE
01.2015 - 01.2019
RETAIL ASSOCIATE MANAGER
T-MOBILE
01.2012 - 01.2015
Some College (No Degree) - Business Management, Audio Recording
Five Towns College
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