Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nathaniel Stoltz

Riverside,CA

Summary

Team-oriented professional accustomed to streamlining processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. An energetic individual equipped to work hard in fast-paced, constantly changing environments. Eager to advance my career in an environment where there are potential leadership opportunities and where I am able to use my physical strength to benefit my team.

Overview

8
8
years of professional experience

Work History

Warehouse Associate

Pet Food Experts
06.2022 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Checked packages and merchandise for damage and notified vendors.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Consistently lifted materials weighing as much 100 pounds.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Operated forklift to safely move and safeguard stock and supplies in warehouse.
  • Completed cycle counts and monthly inventory.
  • Conducted regular inspections and audits to check quality and verify inventory levels.

Warehouse Associate

Amazon LGB
09.2021 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Performed inventory control, such as counting, and stocking merchandise.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Consistently lifted materials weighing as much as 100 pounds.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Operated forklift to safely move and safeguard stock and supplies in warehouse.

Sales Associate Specialist

John Elway Chrysler Jeep Dodge Ram
06.2020 - 12.2021
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Service Advisor

TravelCenters of America
03.2021 - 09.2021
  • Educated customers regarding regular maintenance protocols to preserve vehicle condition.
  • Examined service history and provided initial inspection of vehicle to identify issues.
  • Handled customer issues with confidence, using complex problem solving to provide effective resolution.
  • Interpreted diagnostic results to provide accurate repair recommendations.
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.
  • Developed estimates by costing materials, supplies, and labor.
  • Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
  • Documented problems and corrective actions to maintain records.
  • Followed up with customers to offer additional support and check resolution satisfaction.

Sales Supervisor

Jerome's Furniture
01.2019 - 09.2020
  • Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
  • Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Effectively coached team members to reach weekly and monthly sales goals.
  • Analyzed sales data to set quotas and assess potential areas of growth.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

Store Manager

Mattress Firm
07.2015 - 07.2019
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Assisted with hiring, training and mentoring new staff members.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Education

High School Diploma -

Fountain Valley High School
Fountain Valley, CA
06.2008

Skills

  • Quality Control
  • Assembly and Production
  • General Housekeeping
  • Forklift Operation
  • Route Deliveries
  • Leadership
  • Loading and Unloading
  • Critical Thinking
  • Physical Strength and Stamina

Timeline

Warehouse Associate

Pet Food Experts
06.2022 - Current

Warehouse Associate

Amazon LGB
09.2021 - Current

Service Advisor

TravelCenters of America
03.2021 - 09.2021

Sales Associate Specialist

John Elway Chrysler Jeep Dodge Ram
06.2020 - 12.2021

Sales Supervisor

Jerome's Furniture
01.2019 - 09.2020

Store Manager

Mattress Firm
07.2015 - 07.2019

High School Diploma -

Fountain Valley High School

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