Nathaniel Teklai
Dallas,TX
Summary
Passionate and dedicated social work professional with a strong belief in the power of social justice policy implications and a genuine commitment to promoting equality and advocating for marginalized populations. Proficient in data analysis, communication, and organizational skills, with a deep understanding of the challenges faced by individuals and families in need. Driven to create change and champion social justice issues through evidence-based practice and policy advocacy.
Overview
6
6
years of professional experience
Work History
Clinical Support Specialist
Adapt Community Solutions
08.2023 - Current
- Ensures compliance with HIPAA regulations for the protection of patient information
- Educates patients on preventive healthcare measures and lifestyle modifications
- Coordinates referrals between primary care providers and specialists when needed
- Consults with patients upon reviewing health and medical histories to best support client’s needs
- Follows up on cases involving referrals, waivers, and EAP approvals
- Provides patient-centered care and support in a clinical setting.
Office Assistant
Larry H Miller ford Mesa
11.2022 - 06.2023
- Maintaining up-to-date filing systems, inventory tracking, and database management
- Providing proactive support to office staff through prompt response to phone calls, emails, and correspondence
- Utilizing computer software and equipment, including database systems, fax machines, and copiers
- Building strong relationships with customers, employees, and vendors through effective communication and issue resolution.
Social Work Intern
Everybody Matters
08.2022 - 05.2023
- Conduct comprehensive assessments, develop personalized care plans, and provide case management services to support clients' mental health and wellness
- Provide individualized counseling sessions and consultation to clients, documenting notes and progress in client records
- Monitor and evaluate the effectiveness of interventions, helping clients develop healthy coping skills and strategies for managing mental health
- Stay up to date with industry developments by attending training sessions, conferences, and seminars to enhance professional knowledge and skills
- Ensure confidentiality and maintain HIPAA compliance when interacting with clients, family members, colleagues, and external contacts
- Enter data into internal databases and track client progress to inform treatment decisions
- Identify the most suitable mental health services for clients based on their age and needs
- Utilize crisis intervention techniques and problem-solving strategies to help clients achieve treatment goals
- Conduct research and author documents or presentations for special projects related to mental health services
- Foster open communication and rapport with clients through active listening skills and empathetic language
- Evaluated and addressed individual client needs and concerns.
Sales Loss Prevention
Old Navy
02.2021 - 09.2021
- Organized group orientations and conducted safety procedures
- Collected prepared guest orders in a timely manner
- Prepared security reports to document and log theft, accidents, and safety violations.
Public Policy INTERN
national Safe Haven ALLIANCE
01.2020 - 05.2020
- Coordinated and managed complex spreadsheets for a senatorial office, ensuring accurate tracking and analysis of budgetary information
- Utilized social media platforms to increase online engagement and awareness, resulting in a significant increase in annual budget
- Conducted research to identify potential sponsors and donors, cultivating relationships that secured crucial funding for projects
- Accompanied outreach teams on trips to promote and endorse projects, effectively representing the senatorial office and its initiatives
- Provided expert guidance and advocacy to clients seeking financial resources and government entitlements, ensuring successful outcomes
- Conducted comprehensive research on current public policy issues, utilizing various sources to stay up to date on the latest developments
- Worked collaboratively with cross-functional teams to develop and implement new policies, ensuring seamless execution and minimal disruption to operations
- Prepared informative presentations to communicate proposed policy changes to stakeholders, effectively conveying complex information in a clear and concise manner.
TEAM LEADER
FAT BURGER
10.2018 - 02.2021
- Delegated daily tasks to team members to optimize group productivity
- Answered customer questions about food preparation, responded to ingredient and allergen concerns
- Promoted food items, beverages, and desserts to increase sales.
Education
Social Work, BSW -
Arizona State University
Tempe, AZ05.2023
Skills
- Fundraising: Increased organization's annual budget and improved sponsorships
- Data Analysis: Ability to create visually impactful dashboards in Excel to transform and organize raw data into expert information
- Communication: Proficient customer relationship management skills
- Microsoft Excel Certifications: Expertise in Microsoft Excel skills
- Adaptability Minded: Optimistic and open to new ideas and changes
- Critical Thinking
- Research
- Dedicated to Work: Strong work ethic with a focus on delivering high-quality results
- Prefer Fast-Paced Work Environment
- Strong Organizational Skills
- Detail-Oriented and Flexible
- Clinical assessment
- Clinical Documentation
- Patient confidentiality
Activities
- Black African Collation (2020-2023)
- Dean's List, 2020, 2022, 2023
Timeline
Clinical Support Specialist
Adapt Community Solutions
08.2023 - Current
Office Assistant
Larry H Miller ford Mesa
11.2022 - 06.2023
Social Work Intern
Everybody Matters
08.2022 - 05.2023
Sales Loss Prevention
Old Navy
02.2021 - 09.2021
Public Policy INTERN
national Safe Haven ALLIANCE
01.2020 - 05.2020
TEAM LEADER
FAT BURGER
10.2018 - 02.2021
Social Work, BSW -
Arizona State University
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