Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Community-oriented Officer comfortable working in high-stress situations and coordinating emergency responses. Seasoned team member with unrelenting dedication to keeping community safe and secure. Proactive about using proper protocols while on duty and interacting with community contacts.
Introduced new arrivals to other participants, explained facility rules and encouraged participation.
Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
Documented individual progress toward meeting treatment goals.
Performed daily opening and closing duties such as counting money, balancing tills and preparing bank deposits.
Completed and maintained time and attendance forms and inventory lists.
Thanked guests for visits to demonstrate appreciation for business.
Assisted customers with selecting merchandise based on individual needs and preferences.
Participated in inventory preparation, execution and follow-up to maintain equipment and supplies.
Developed strategies for increasing customer satisfaction ratings.
Monitored store CCTV system to ensure safety of employees and customers.
Oversaw design, construction and upkeep of recreation facilities and areas.
Helped participants enjoy activities while ensuring adherence to protocol.
Met with staff to discuss rules, regulations and work-related problems.
Provided product knowledge to customers through product demonstrations and trainings.
Assessed needs and interests of individuals and groups and planned activities accordingly.
Greeted guests, answered inquiries and provided excellent customer service.
Resolved customer complaints in a professional and courteous manner.
Set up advertising displays or arranged services to highlight promotional events.
Ensured store shelves were stocked adequately with merchandise.
Coached team members on how to respond to difficult customer situations.
Served multiple guests while maintaining composure to reduce wait times during busy or peak periods.
Established and maintained guest relationships to yield positive online reviews, favorable feedback and repeat business.
Participated in monthly staff meetings to discuss current sales goals and objectives.
Tracked inventory levels and restocked accordingly as needed.
Determined guest needs and answered questions to foster positive experience.
Evaluated recreation areas, facilities and services for results.
Assisted management in developing creative solutions for operational issues.
Attended regular training sessions on new products or services.
Recognized potential theft or loss situations and offered personal guest service to deter theft.
Conferred with management to discuss and resolve participant complaints.
Change templateNathaniel TomlinSUMMARYEXPERIENCEUnited States Army National Guard - NG ArmyWichita Falls, Texas 05/2011 - 05/2024Removed old oil, replace filters and added correct amount of new [Type] oil.
Provided technical advice to customers regarding their diesel engine needs.
Tested electronic computer components in automobiles to determine proper operation.
Conducted test drives before and after repair services.
Completed in-depth inspections of vehicle brakes, steering and other systems to check for safety and performance issues.
Performed maintenance inspections, tune-ups, oil changes and other key services.
Maintained accurate records of all services performed on diesel engines.
Installed new vehicle systems and components.
Cleaned and lubricated parts before reassembly of the unit, engine, vehicle .
Examined and adjusted protective guards, loose bolts and specified safety devices.
Used diagnostics and troubleshooting tools to identify failures and equipment issues.
Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
Inspected vehicles for safety issues and roadworthiness.
Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
Evaluated vehicle systems to assess function and uncover defects.
Assisted in the removal of engines from vehicles in order to replace them with new ones.
Repaired fuel injection systems, turbochargers, brakes, and exhaust systems.
Diagnosed mechanical problems and made necessary repairs.
Reviewed repairs with customers and advocated for vehicle safety.
Maintained vehicles by changing oil, checking batteries and lubricating components.
City of Wichita Falls. - Animal Care OfficerWichita Falls, Texas 06/2021 - 09/2023Coordinated with local law enforcement agencies when necessary to carry out investigations or respond to incidents.
Drafted and executed subpoenas, search warrants and surveillance activities for criminal investigations.
Evaluated complaints and emergency-request information to determine response requirements.
Drafted investigation and incident reports and submitted to appropriate personnel.
Ensured the safety of personnel, equipment, and materials through the enforcement of safety protocols.
Provided testimony in court when called to testify.
Provided guidance to team members on how to effectively complete tasks within established timelines.
Inspected premises for compliance with state laws and regulations concerning animal care and welfare.
Responded to [Number] calls per day pertaining to animal control issues in local communities.
Organized special projects aimed at improving overall standards of animal care.
Conducted investigations of suspected animal cruelty cases, interviewed witnesses, and collected evidence.
Used investigative sources to gather information related to animal-related complaints and issues.
Investigated reports of animal abuse and issued citations and warnings.
Attended court hearings regarding alleged violations of animal control laws.
Assisted in the capture of stray animals using humane trapping techniques.
Collected evidence for court prosecutions related to animal treatment.
Advised citizens on wildlife issues such as raccoon removal or bat infestations.
Interviewed witnesses to investigate reports of animal attacks or cruelty.
Answered public inquiries, regarding animal control operations.
Investigated allegations of animal bites and quarantine and isolation procedures as required by law.
Restrained wild animals and livestock to prevent escape or capture for return to holding areas.
Educated pet owners on responsible pet ownership practices such as spay and neuter programs and proper vaccination protocols.
Performed euthanasia when necessary according to established guidelines.
Responded to animal control related calls and complaints from the public.
Monitored parks and recreational areas for dangerous wild animals such as coyotes or foxes.
Maintained files of impoundments and dispositions of animals.
Provided safe transport of animals to shelters or veterinary facilities for medical treatment.
Worked closely with local veterinarians to ensure proper care for impounded animals.
Enforced licensing requirements for pets within city limits.
Provided food and water for neglected or improperly supervised animals.
Documented all activities in computerized records management system.
Issued citations for violations of municipal ordinances relating to animal control.
Participated in community outreach events focused on pet adoption, low-cost spaying and neutering services, rabies vaccination clinics .
Provided instruction to staff members on proper handling techniques for various types of animals.
Maintained detailed reports on captured animals, including species, breed, color, sex and age.
Facilitated adoptions at local shelters or other rescue organizations.
Maintained updated knowledge through continuing education and advanced training.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Prepared detailed written reports articulating and detailing specific facts based on eyewitness accounts.
Assessed company operations for compliance with safety standards.
Implemented strategies to take advantage of new opportunities.
Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Responded to emergency situations by dispatching appropriate personnel to address the incident.
Displayed strong telephone etiquette, effectively handling difficult calls.
Worked closely with human resources to support employee management and organizational planning.
Conducted investigations into complaints from customers or employees regarding violations of company policy.
Investigated suspicious persons and situations and illegal activity in patrol area.
City of Wichita Falls - Water ServiceWichita Falls, Texas 03/2020 - 06/2021Went [Number] days without accident by closely monitoring both personal and equipment safety.
Provided excellent customer service when interacting with customers.
Recorded readings from water meters to determine customer usage.
Adhered to local health codes while delivering services in homes and businesses.
Checked meters for issues and reported findings to customers and supervisors daily.
Investigated complaints of excessive water usage for potential leaks.
Collaborated with other departments within the company to ensure efficient operations.
Analyzed data collected during daily routes to ensure accuracy of readings.
Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
Verified accuracy of meter readings against billing data for discrepancies.
Investigated reports of tampering or theft of public utilities by private individuals.
Understood and followed oral and written directions.
Assisted with customer requests and answered questions to improve satisfaction.
Completed day-to-day duties accurately and efficiently.
GameStop - Senior Guest AdvisorWichita FAlls, Texas 11/2017 - 03/2020Introduced new arrivals to other participants, explained facility rules and encouraged participation.
Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
Documented individual progress toward meeting treatment goals.
Performed daily opening and closing duties such as counting money, balancing tills and preparing bank deposits.
Completed and maintained time and attendance forms and inventory lists.
Thanked guests for visits to demonstrate appreciation for business.
Assisted customers with selecting merchandise based on individual needs and preferences.
Participated in inventory preparation, execution and follow-up to maintain equipment and supplies.
Developed strategies for increasing customer satisfaction ratings.
Monitored store CCTV system to ensure safety of employees and customers.
Oversaw design, construction and upkeep of recreation facilities and areas.
Helped participants enjoy activities while ensuring adherence to protocol.
Met with staff to discuss rules, regulations and work-related problems.
Provided product knowledge to customers through product demonstrations and trainings.
Assessed needs and interests of individuals and groups and planned activities accordingly.
Greeted guests, answered inquiries and provided excellent customer service.
Resolved customer complaints in a professional and courteous manner.
Set up advertising displays or arranged services to highlight promotional events.
Ensured store shelves were stocked adequately with merchandise.
Coached team members on how to respond to difficult customer situations.
Served multiple guests while maintaining composure to reduce wait times during busy or peak periods.
Established and maintained guest relationships to yield positive online reviews, favorable feedback and repeat business.
Participated in monthly staff meetings to discuss current sales goals and objectives.
Tracked inventory levels and restocked accordingly as needed.
Determined guest needs and answered questions to foster positive experience.
Evaluated recreation areas, facilities and services for results.
Assisted management in developing creative solutions for operational issues.
Attended regular training sessions on new products or services.
Recognized potential theft or loss situations and offered personal guest service to deter theft.
Conferred with management to discuss and resolve participant complaints.
CONTACTtomlin.nathaniel@yahoo.com940-613-2323Wichita Falls, TX 76302SKILLSEDUCATION AND TRAININGHigh School DiplomaHarrell Accelerated Learning CenterWichita Falls 05/2010GEDHarrell Accelerated Learning CentralWichita Falls 11/2009BackAdd more experienceContinue
Texas ACO basic
Euthanasia
Bite Stick/Pepper Spray
Fema
Vaccine handling
101/201 Animal Cruelty investigator
Cyber Training
Animal First Aim
Texas ACO basic
Euthanasia
Bite Stick/Pepper Spray
Fema
Vaccine handling
101/201 Animal Cruelty investigator
Cyber Training
Animal First Aim