Nathaniel Tuopay
Lawrenceville,Georgia
Summary
Developed technical and customer service skills in hands-on, outdoor environment while managing and maintaining swimming pools. Skilled in diagnosing and resolving mechanical issues and ensuring customer satisfaction. Seeking to transition these skills into new field to continue professional growth and contribute effectively.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pool Service Technician
AMS Pools
784 Brogdon Rd Ste J Suwanee, GA 30024
12.2025 - Current
- Conducted routine pool maintenance, ensuring optimal chemical balance and water clarity.
- Diagnosed and repaired pool equipment issues, enhancing overall functionality and customer satisfaction.
- Operated various tools, including vacuum systems and chemical testing kits, to maintain pool conditions.
- Educated clients on proper pool care techniques, fostering long-term maintenance practices.
Crew Member
Kendall Park Mcdoanld’s
3393 Sugarloaf Pkwy Lawrenceville, GA 30044
04.2025 - 12.2025
- Efficiently processed customer orders and transactions in a fast-paced environment.
- Collaborated with team members to maintain cleanliness and organization of workstations.
- Assisted in training new crew members on operational procedures and customer service standards.
- Ensured product quality by adhering to food safety guidelines and procedures.
Server
Waffle House
1205 Lakes Pkwy Lawrenceville, GA 30043
07.2024 - 04.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Processed orders accurately using point-of-sale systems.
- Maintained cleanliness and organization of dining area and service stations.
Education
Associate of Applied Science - Air Conditioning Technology
Gwinnett Technical College
Lawrenceville, GAHigh School Diploma -
Discovery High School
1335 Old Norcross Rd Lawrenceville, GA 30046 05.2025
Skills
Preventive maintenance on mechanical systems
Equipment inspection and diagnostic
Troubleshooting pumps, motors, and filtration systems
Working with timers, control panels, automation systems, pressure gauges, and system performance indicators
Water flow and circulation system understanding
Time management and route efficiency
Customer service and communication
Reliability and consistency
Punctuality
Adapts quickly to team needs and changing work conditions
Collaborates effectively with team members to complete jobs fast and efficiently
Certification
OSHA 10
EPA 608 Type 1
Accomplishments
A&B Honor Roll
3.0 GPA
Timeline
Pool Service Technician
AMS Pools
12.2025 - Current
Crew Member
Kendall Park Mcdoanld’s
04.2025 - 12.2025
Server
Waffle House
07.2024 - 04.2025
Associate of Applied Science - Air Conditioning Technology
Gwinnett Technical College
High School Diploma -
Discovery High School