NATHANIEL TURNER
Detroit,MI
Summary
Community-oriented Officer comfortable working in high-stress situations and coordinating emergency responses. Seasoned team leader with unrelenting dedication to keeping community safe and secure. Proactive about using proper protocols while on duty and interacting with community contacts. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
34
34
years of professional experience
Work History
ENVIRONMENTAL CONTROL OFFICER
City Of Detroit
08.2020 - 07.2022
- Fostered a culture of continuous improvement by encouraging staff to identify areas of opportunity and propose solutions.
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
- Prepared and submitted detailed reports regarding assignments and ongoing investigations.
- Responded to emergency calls relayed from dispatcher or supervisors and communicated situation details to other officers.
- Reported safety and fire hazards observed on routine patrols and during inspections.
- Addressed public questions, complaints and requests and provided necessary assistance.
CONSTRUCTION INSPECTOR
City Of Detroit Buildings
11.2019 - 08.2021
- Improved construction quality by conducting thorough inspections of building materials, methods, and structural integrity.
- Enhanced project efficiency by maintaining accurate records of all inspection activities and findings.
- Ensured compliance with local and federal building codes through diligent monitoring and enforcement of regulations.
FIRE FIGHTER/FIRE PREVENTION INSPECTON
City Of Detroit Fire Department
11.1988 - 06.2012
- Saved lives and protected property by swiftly executing firefighting techniques during numerous incidents.
- Reduced fire hazards within the community by conducting thorough building inspections and recommending preventive measures.
- Collaborated with local law enforcement agencies to ensure smooth coordination during emergency operations and disaster responses.
- Streamlined communication between firefighters and command staff during incidents with clear radio procedures and incident reporting protocols.
- Completed timely administrative tasks such as record-keeping, report writing, budget monitoring, or personnel evaluations to support department operations.
Education
No Degree - General Studies
Wayne State University
Detroit, MINo Degree - Fire Inspector I And II
Schoolcraft College
Livonia, MIHigh School Diploma -
Kettering High School
Detroit, MI06.1983
Skills
- Complaint resolution
- Paperwork Processing
- Report Generation
- Data Entry
- Customer Education
- Professional telephone demeanor
Subject
RE: Contact Representative (Customer Service Representative)
Greeting
Dear Hiring Manager
Opener
As an experienced ENVIRONMENTAL CONTROL OFFICER and FIRE PREVENTION INSPECTOR for the City Of Detroit, the position customer service with the Social Security Administration sparked my interest. When reviewing the position requirements and your organization's website, I was excited to find that my qualifications and personal strengths align with your needs and mission.
Letter Body
I bring a comprehensive set of skills that I believe will be valuable to Social Security Adminstration. In my ENVIRONMENTAL CONTROL OFFICER and FIRE PREVENTION INSPECTOR roles, I honed my abilities in dealing with the public and problem solving, providing a firm foundation for the customer service position. My customer service, people-centric nature, and compassion have afforded me excellent communication skills.
I am excited to contribute my talents and proficiency in problem-solving toward your team efforts. As an engaging communicator with a proven track record in customer satisfaction, my focus on building strong professional relationships has been a beneficial asset throughout my career.
Call To Action
Please review my enclosed resume for a more in-depth illustration of my work history and accomplishments. I would appreciate the opportunity to interview at your earliest convenience. I'm eager to discuss how my personality and background fit the customer service role.
Thank you for your time and consideration of my candidacy.
Closer
Sincerely,
Nathaniel Turner
Recipient
Social Security Adminstration, 609 Johnson Ave.
Timeline
ENVIRONMENTAL CONTROL OFFICER
City Of Detroit
08.2020 - 07.2022
CONSTRUCTION INSPECTOR
City Of Detroit Buildings
11.2019 - 08.2021
FIRE FIGHTER/FIRE PREVENTION INSPECTON
City Of Detroit Fire Department
11.1988 - 06.2012
No Degree - General Studies
Wayne State University
No Degree - Fire Inspector I And II
Schoolcraft College
High School Diploma -
Kettering High School
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