Maritime Administration graduate with experience in ground-up construction, people management/supervising, and operations management. Mathematical thinker capable of solving problems, working well with others and delivering projects on time. Strong communicator that makes decisions in an efficient and accurate manner.
Overview
1
1
year of professional experience
Work History
Operations Manager
GALVESTON GOLF CART RENTALS
Oversaw a team of 3 employees, optimizing efficiency and productivity levels by implementing a new scheduling system
Oversaw and optimized sales operations to maximize efficiency and reduce costs, resulting in a 15% decrease in expenses
Successfully hired and trained X number of new and existing employees, resulting in a highly skilled and efficient workforce
Contributed to a 25% increase in revenue by implementing an optimized business model and growth strategy
Maximized customer satisfaction by consistently meeting daily needs and requests by implementing a proactive customer service strategy and streamlining operational processes, resulting in a 20% increase in customer satisfaction ratings
Implemented Lean Six Sigma methodologies to streamline operations and reduce waste, resulting in a 5% increase in productivity and a 10% decrease in production costs
Streamlined warehouse operations by implementing automated inventory management system, resulting in a 20% reduction in stockouts and a 15% increase in order fulfillment efficiency.
Port Operations Manager
PORT of GALVESTON
Gained valuable insight and exposure to various departments, including Administration, Engineering, Finance, Operations, and Port Security, while serving as Port Operations Manager
Coordinated and managed a diverse range of community volunteer projects, resulting in a 30% increase in participation and collective contribution of over 500 volunteer hours
Presented ideas and proposals to the Board of Trustees, leading to a successfully implemented cost-saving initiative that resulted in a 5% reduction in overall expenses
Gained experience in multiple departments within Port Operation, including logistics, warehousing, and inventory management to develop a holistic understanding of operations and identify process inefficiencies
Implemented cross-functional training initiatives and process improvements, resulting in a 20% increase in operational efficiency and a 15% decrease in inventory holding costs.
Longshoreman
INTERNATIONAL LONGSHOREMEN ASSOCIATION-LOCAL 20
01.2023 - Current
Handle, load, and discharge of cargo as well as securing with chains/binders to prepare for transport
Perform all manual labor functions in accordance with vessel stevedoring operations/safety guidelines to ensure compliance with safety regulations and maintain a zero-accident record, resulting in a safer work environment for all team members
Demonstrated exceptional physical strength and coordination to efficiently load and unload cargo from ships, achieving productivity targets and ensuring timely delivery of goods
Safely and efficiently loaded and unloaded cargo from ships, following established safety protocols and maintaining a high productivity rate to meet tight deadlines
Safely operated heavy machinery and effectively loaded and unloaded cargo from ships, ensuring timely delivery and minimizing damage to goods.
Construction Team/ Business Operations
GALVESTON ISLAND RV RESORT
- 01.2021
Managed operations of a 3 phase RV resort, overseeing all aspects of construction and day-to-day activities
Successfully oversaw the completion of 198 concrete sites with amenities such as offices, pools, and sports courts
Proficient in operating various heavy equipment, including bulldozers, excavators, and loaders, to efficiently haul, move, and level fill dirt
Managed and supervised the installation and connection of water, electrical, and sewage utilities, resulting in a 20% increase in operational efficiency
Implemented innovative solutions and updated irrigation equipment, resulting in a 15% reduction in maintenance costs.
Education
Bachelor of Maritime Administration - Maritime Administration
TEXAS A&M UNIVERSITY at GALVESTON
Galveston, TX
05.2020
Skills
Financial Management
Inventory Management
Process Improvement
Contract Management
Organizational Management
Performance Reporting
Maintenance Planning
Logistics Oversight
Labor Relations
Business Development
Health and Safety Compliance
Data Analysis
Accomplishments
TWIC
Hazmat
Forklift
Heavy lift
Container handling equipment
Yard tractor
Supervisory skills
Timeline
Longshoreman
INTERNATIONAL LONGSHOREMEN ASSOCIATION-LOCAL 20
01.2023 - Current
Operations Manager
GALVESTON GOLF CART RENTALS
Port Operations Manager
PORT of GALVESTON
Construction Team/ Business Operations
GALVESTON ISLAND RV RESORT
- 01.2021
Bachelor of Maritime Administration - Maritime Administration
TEXAS A&M UNIVERSITY at GALVESTON
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