Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nathaniel Walters

League City

Summary

Aspiring IT professional with hands-on experience in device troubleshooting, software support, network fundamentals, and technical documentation. Proven skills in end-user support and IT systems management through academic projects and freelance work. Strong customer service background with clear communication, teamwork, and a passion for supporting education-focused environments.

Overview

11
11
years of professional experience

Work History

Web Developer

Freelace
Houston
12.2023 - Current

Projects
Petrysinex Website Development

  • Created a live business website using HTML/CSS/JavaScript as a class project.
  • Selected by the company as their official public-facing site.

Freelance Technical Support & Web Design

  • Built and supported multiple client websites.
  • Provided troubleshooting, hardware guidance, and software setup.

Retail Merchandiser

Mondelez International
Houston
08.2021 - Current
  • At Mondelez International, I ensure product visibility and shelf integrity by stocking, rotating, and merchandising inventory while coordinating with sales representatives to follow daily plans and promotional strategies.

Various Roles

HEB
Houston
03.2014 - 08.2021
  • At HEB, I held multiple roles over seven years, developing strong skills in team coordination, customer service, and operational efficiency. As a Showtime Lead, I managed promotional events and led teams to enhance customer engagement and in-store experience.

Education

Bachelor of Science - Information Technology

University of Houston Clear Lake
Houston, TX
05-2026

Some College (No Degree) - Prerequisites

San Jacinto College
Pasadena, TX

Skills

  • Hardware Troubleshooting
  • Software Installation and Configuration
  • End-User Technical Support and Diagnostics
  • Networking Fundamentals (TCP/IP, Routing, Switching)
  • Digital Forensics Fundamentals
  • Technical Documentation and Ticketing Procedures
  • CompTIA A (not active)
  • Languages: HTML5, CSS, JavaScript, and Python

Languages

Spanish
Professional
Chinese (Mandarin)
Limited

Timeline

Web Developer

Freelace
12.2023 - Current

Retail Merchandiser

Mondelez International
08.2021 - Current

Various Roles

HEB
03.2014 - 08.2021

Bachelor of Science - Information Technology

University of Houston Clear Lake

Some College (No Degree) - Prerequisites

San Jacinto College

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