Tona Patterson
Union
Summary
Highly-trained individual and skilled communicator effectively interacts with patients, staff and other healthcare professionals. Remarkable background in scheduling appointments, processing referrals and providing diagnosis and treatment plans to patients. Strong knowledge of medical terminology and HIPAA regulations.
Overview
20
20
years of professional experience
Work History
Patient Sitter
Hackensack Meridan Health
06.2020 - Current
- Enhanced patient comfort by attentively monitoring and addressing individual needs during hospital stays.
- Promoted a calm atmosphere within the hospital room, utilizing effective stress reduction techniques tailored to each patient''s preferences.
- Exhibited excellent problem-solving skills in addressing complex patient needs or situations, ensuring optimal outcomes for all involved parties.
- Contributed to overall hospital efficiency by completing assigned tasks in a timely manner, ensuring optimal levels of care were maintained at all times.
Package Handler
FedEx Express
01.2020 - 10.2021
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Followed safety regulations to maintain safe work environment.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Supported team morale by fostering positive communication and collaboration among coworkers.
Security Officer
24/7 Security
08.2017 - 09.2020
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Package Handler
United Parcel Service, UPS
03.2005 - 08.2019
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
- Contributed to increased productivity by working effectively in high-pressure situations.
Education
Associate of Science - Psychology
Union County College
Cranford, NJ12-2024
Skills
- Teamwork and collaboration
- Problem-solving
- Computer skills
- Excellent communication
- Microsoft office
- Data entry
Timeline
Patient Sitter
Hackensack Meridan Health
06.2020 - Current
Package Handler
FedEx Express
01.2020 - 10.2021
Security Officer
24/7 Security
08.2017 - 09.2020
Package Handler
United Parcel Service, UPS
03.2005 - 08.2019
Associate of Science - Psychology
Union County College
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