Nathaniel Wold
Tallahassee,FL
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere. Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities. Experienced Auction Assistant with background in managing auction logistics, coordinating bidder registration and overseeing inventory management. Strengths include strong communication skills, ability to multitask effectively, and deep understanding of auction procedures. Noted for executing successful auctions that meet client expectations while maintaining compliance with legal standards. Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Nurse Assistant
Fall River Health Services
Hot Springs, SD
10.2021 - 09.2024
- Assisted with admission, discharge and transfer procedures of patients according to hospital policy and procedure guidelines.
- Utilized appropriate body mechanics when lifting or transferring patients from one area to another.
- Performed vital signs checks such as blood pressure and temperature readings for patients.
- Assisted nurses with daily patient care, including dressing wounds and providing hygiene assistance.
- Helped maintain a safe environment by adhering to infection control protocols such as handwashing techniques before touching any patient or equipment.
- Provided emotional support to family members during difficult times.
- Organized paperwork related to patient records such as lab results or physician orders prior to filing it away.
- Educated new hires on policies and procedures related to the nursing assistant role within the facility.
- Provided emotional support for family members during difficult times in the hospital setting.
- Ensured that medical equipment was properly maintained and functioning correctly.
- Monitored all incoming supplies for expiration dates and restocked shelves when necessary.
- Reported any changes in patient condition immediately to the RN or physician on duty.
- Recorded patient conditions and vital signs before and after medical operations.
- Engaged with patient family and friends to provide courteous visit experience.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Provided basic patient care by bathing and grooming patients, changing bedding, and assisting in feeding activities.
- Used mobility devices to transport patients.
- Assisted residents with daily needs, personal hygiene, dressing, and facility transfers.
- Used clinical skills to conduct lab draws, assess vital signs, complete glucose evaluations, and treat pre-and post-operation patients.
Front Desk Receptionist
Red Roof Inn Hotel
Vermillion , SD
09.2023 - 11.2023
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Handled sensitive information in a confidential manner.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Updated customer information in databases regularly to ensure accuracy of records.
- Responded to customer inquiries via phone, email, and in person.
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
Server
The Custer beacon
Custer, SD
07.2020 - 08.2023
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Monitored dining room for cleanliness and proper set-up at all times.
- Greeted guests and provided menus.
- Accurately recorded orders on cash register and point-of-sale system.
- Followed health safety guidelines when preparing and serving food products.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Checked food before serving it to customers.
- Assisted in training new servers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided exceptional service to high volume of daily customers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Assisted bussers, kitchen staff, and restaurant managers.
Auction Assistant
Bradeen Real Estate & Auctions
Custer, South Dakota
07.2021 - 01.2023
- Ensured safety protocols were followed throughout the entire duration of an auction event.
- Arranged merchandise in display cases according to type or size for maximum effect.
- Performed administrative tasks such as filing paperwork, preparing reports, and responding to emails related to auctions.
- Provided assistance to the auctioneer during bidding processes.
- Inspected merchandise prior to each sale to ensure quality standards were met.
- Organized auctions by setting up tables and chairs, arranging items for sale, and displaying materials.
- Assisted in collecting payments from successful bidders and issuing receipts.
- Monitored bids placed during an auction event using a computer system or other technology-based tools.
- Processed payments received from successful bidders via cash or credit card.
- Identified customer needs by asking questions and advising on best solutions.
- Operated register, handled cash and processed credit card transactions.
- Greeted and assisted customers to foster positive experiences.
- Recruited, hired and trained new hires to optimize profitability.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
Education
High School Diploma -
Hot Springs High School
Hot Springs, SD05-2023
Skills
- Medical Records Management
- Infection Control
- Privacy and confidentiality
- ADL support
- Patient Care
- Patient Assessments
- First-aid and CPR
- Vital signs monitoring
- Information Collection
- Electronic Charting
- Cash Handling
- Problem-solving abilities
- Sales Techniques
- Attention to Detail
- Professionalism
- Food Delivery
- Quality Control
- Check payment processing
- Email and telephone decorum
- Multi-Line Telephone Systems
- Time Management
- Staff Management
Certification
- American Heart Association, CPR & First Aide.
References
References available upon request.
Timeline
Front Desk Receptionist
Red Roof Inn Hotel
09.2023 - 11.2023
Nurse Assistant
Fall River Health Services
10.2021 - 09.2024
Auction Assistant
Bradeen Real Estate & Auctions
07.2021 - 01.2023
Server
The Custer beacon
07.2020 - 08.2023
High School Diploma -
Hot Springs High School
- American Heart Association, CPR & First Aide.
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