Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Nathaniel Zhen

Imperial

Summary

Dedicated to delivering exceptional service to customers and colleagues, fostering a collaborative and respectful workplace. Committed to enhancing safety and efficiency through diligent efforts and proactive communication. Proven ability to create a positive work environment that prioritizes care and support for all team members.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Resident Assistant

Cedarhurst Senior Living
Arnold
10.2023 - Current
  • Assisted residents with daily living activities and personal care needs.
  • Facilitated engaging social activities to promote resident interaction and well-being.
  • Monitored and documented resident behavior and health changes for staff updates.
  • Communicated regularly with families to address concerns and provide support.
  • Implemented safety protocols to ensure a secure living environment for residents.
  • Coordinated transportation for residents attending medical appointments or outings.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Aided residents with ambulation or walker, cane and wheelchair use.

Lawn Care Foreman

Chapel Hill Memorial Gardens & Funeral Home
Cedar Hill
01.2025 - 08.2025
  • Maintained landscaping tools and equipment for optimal performance.
  • Coordinated lawn maintenance schedules for residential properties.
  • Performed minor repairs on equipment used in lawn care operations.

Receptionist

Cedarhurst Senior Living
Arnold
07.2023 - 12.2024
  • Greeted visitors and clients, providing a warm and professional first impression.
  • Managed multi-line phone system, efficiently routing calls to appropriate departments.
  • Scheduled appointments and meetings, coordinating calendars for staff and clients.
  • Maintained organized reception area, ensuring a clean and welcoming environment.
  • Processed incoming and outgoing mail, distributing correspondence to relevant personnel.
  • Assisted with administrative tasks, supporting office operations and workflow efficiency.
  • Scheduled and confirmed appointments.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Collaborated with team members to improve reception processes and client interactions.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Performed data entry tasks into various computer systems accurately and promptly.

Back of House Team Member

Chick-fil-A
Arnold
01.2022 - 01.2023
  • Prepared food items according to recipes and safety standards.
  • Maintained cleanliness and organization of kitchen and storage areas.
  • Assisted in inventory management by tracking stock levels and expiration dates.
  • Collaborated with team members to ensure timely meal preparation and service.
  • Operated kitchen equipment safely while adhering to operational protocols.
  • Trained new team members on kitchen procedures and safety guidelines.
  • Maintained communication between front-of-house staff members and back-of-house team members throughout service periods.
  • Prepared, cooked and presented food safely and quickly to meet restaurant's standards.
  • Organized storage space for food items to ensure efficient retrieval during busy times.

Education

High School Diploma -

Seckman HighSchool
Imperial, MO
05-2024

Associate of Arts - Business Management

Jefferson Community College
Hillsboro, MO

Skills

  • Personal care assistance
  • Social activity facilitation
  • Resident monitoring
  • Safety protocol implementation
  • Transportation coordination
  • Customer service
  • Appointment scheduling
  • Multi-line phone management
  • Team collaboration
  • Inventory management
  • Problem solving
  • Emotional support
  • Activity planning

Affiliations

  • Fishing
  • Gaming
  • Hiking

Accomplishments

  • DECA Medal Reward

Certification

  • CPR Certified

References

References available upon request.

Timeline

Lawn Care Foreman

Chapel Hill Memorial Gardens & Funeral Home
01.2025 - 08.2025

Resident Assistant

Cedarhurst Senior Living
10.2023 - Current

Receptionist

Cedarhurst Senior Living
07.2023 - 12.2024

Back of House Team Member

Chick-fil-A
01.2022 - 01.2023

High School Diploma -

Seckman HighSchool

Associate of Arts - Business Management

Jefferson Community College

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